[Resolved]  HomeTown — defective piece of wilton cloth drying rack

Address:Mumbai City, Maharashtra

We bought a Wilton Cloth Drying Rack.After assembling the rack, on the next day itself, the rods are detaching from the socket, The rack cannot hold the capacity of even 2 kgs where the capacity could be 10 kgs as specified on the box.The rack at times just gets detached on its own and falls to the ground. Tape is also being used to hold the rods. Please look into the matter as early as possible cause its rainy season here. Thanking you.
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Aug 9, 2021
Complaint marked as Resolved 
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Dear Pranith,
Greetings from Future Group. I am Priya. We regret the inconvenience caused to you. Please help me with your contact details at [protected]@futuregroup.in. Our team shall look into this and do the needful.

Regards,
Priya

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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