HomeTown — Delivery

My order ID is [protected]. I have booked Dining table & Sofa sets from hometown kanjurmarg Mumbai on 22nd feb 2015. It was scheduled to be delivered on 28/03/2015 at Surat. I had house warming ceremony on the 28th march which was disturbed due the nondelivery & we had to be in a occured position. We have been calling on the helpline number [protected] several times, every time somebody would promise us regarding the delivery & promise a call within 2 hours, but no call was received. There was utter confusion regarding the delivery address. The Store manager Mr. Sarfaraz Khan at kanjurmarg doesnot pick up the phone. Till date the goods have not been delivered & today i have been promised of the final date for Saturday 4th March 2015. The service is worst. The people responsible for delivery should be held accountable for this delay & the whole team be responsible for this torture. Preeti & Jatin Parekh
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Worst service
Hello,
Greetings for the day.

This is Priya from Future Group. At the outset, kindly accept my sincere apologies for the inconvenience caused to you. I request you to please share your contact details on [protected]@futuregroup.in. My team shall connect with you at the earliest and resolve your issue.

Regards,
Priya

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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