Big Bazaar / FutureBazaar / Future Retail / HomeTown

HomeTown — HomeTown delivred defective Sofa and not replaing it

sukhlalsingh

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Dear Sir/madam, I have purchased two single seater Sofa from Hometown (Phoenix Market City, Bangalore) on 21st December 2014. They delivered the sofa on 30th December 2014. One of the sofa was defective and I logged the complaint (complain number 5099208) to their customer care. On January 25, 2015 HomeTown persons came and picked up the defective sofa with promises that they replace with week. Now they are not responding to my phone/email. I have attached the proof docs for your references. Kindly help Sincerely Yours, Sukh Lal Singh [protected]

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Mr. Singh,
Greetings from Future Group. I am Priya. This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance. We will be glad to assist.

Regards,
Priya