[Resolved]  HomeTown — Modular kitchen

Address:Lucknow, Uttar Pradesh

Sir,
This in ref, to our so no 2168oo1184 & [protected], we would like to inform that as per our order modular kitchen itmes not supplied properly, itmes are short, colour are different.Even though part instalation is proper. When we concted the person concern they said yes itmes are short, instalation will be done properly, but when we asked about short supply & colour diff. Their ans was not satisfatiory. I would also like to inform u that some itmes which was told at time if diss. Are also short. Kindly help us immdtly
With regards---- renu agarwal--[protected]--- lucknow
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Aug 14, 2020
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SIR, THIS IN REF, TO OUR SO NO 2168OO1184 & [protected], WE WOULD LIKE TO INFORM THAT AS PER OUR ORDER MODULAR KITCHEN ITMES NOT SUPPLIED PROPERLY, ITMES ARE SHORT, COLOUR ARE DIFFERENT.EVEN THOUGH PART INSTALATION IS NOT PROPER AT ALL. WHEN WE CONTECTEDD THE PERSON CONCERN THEY SAID YES ITMES ARE SHORT, INSTALATION WILL BE DONE PROPERLY SHORT ITMES WILL BE SUPPLIED SHORTLY, . THIS IS LOSS OF OUR MONEY, TIME, FAITH WITH YOUR COMPONY.MOST IMPORTANT YOUR COMPENY REP OF LUCKNOW PHEONIX LDA KANPUR ROAD LUCKNOW 226012.ARE CHANGING THEIR COMITMENTS OF SUPPLY OF FULL ITMES AND INSTALATION .THIS REALLY HEART US. WE REQUEST U TO KINDLY RESOLVE OUR PROBLEM IMMDTLY- WITH REGARDS- RENU AGARWL-LUCKNOW-[protected]
we are badly cheated
Dear Ms.Agarwall,

I regret the discomfort the matter has caused you .Kindly drop a mail to me at [protected]@futuregroup.in with your contact details so that I can escalate this issue to the concerned team, for them to get in touch with you and to resolve it at the earliest .

Regards,
Priya.
Future Group.
sir, with ref.to my complaint no [protected] was closed down by u regarding modular kitchen. I wish to tell u that problem still pending, material are not as per our order, short supply, very very poor installation, already 3 months have gone one can visit my home see the poor work of hometown . no one is listening our problem every day they making false statement, they change statement. when i asked about short supplied items they few will be supplies in 2-3 day & remaining is not part of your order.this really very sad we can show u drawing which was given us at the time of order.this is last request pl solve my problem immediately -Regards -RENU AGARWAL- 222 SAMAR VIHAR COLONY ALAMBAGH LUCKNOW U.P.---MOB NO-[protected]
SO Number : [protected]
SO Date :[protected]
Date of completing the installation :[protected]
Date of start o[censored]sing : 5-4-2015
Name : Madan Kumar
Address : Apartment No F-201, Purva Highlands off Kanakapura Road, Bangalore

Problem: The modular kitchen has plate tray. When loaded with plates, it is not possible to close the tray as the plates obstruct the closure at the bottom side.

The problem has been telephonically conveyed to Home Town departmental stores at Maratha halli, Bangalore, from where it was ordered. Inspite of waiting for more than one month, the matter is not being attended to. The product is well within the warranty period. The after sales service of Home Town departmental stores leaves much to be desired, to say the least.

My contact number is [protected]
My e-mail ID is neelakantan.[protected]@gmail.com
I had ordered (SO no. [protected]) a modular kitchen assembly for installation in my flat in Eden Exotica Housing Complex, Nayabad, Kolkata-94. However, the installation could not be completed due to supply shortfall of one panel. Also some minor adjustments are required to be done. Order was placed on hometown on

Charged more than MRP

Big Bazaar sold products to me above MRP. I've evidence (the bill and the pack) and I'm going to submit them in consumer court this week, the application is being drafted by my advocate.will see them in court.

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    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
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