[Resolved]  HomeTown — Too much delay and inefficiency in delivery of products from hometown

Address:Lucknow, Uttar Pradesh

My SO no. for the product(sofa set) we purchased from hometown on 4 May, 2014, is [protected].
The expected delivery date was on 24 May, 2014 & we received only a two seater & a single sofas on that date out of which a three seater sofa has still not been delivered. Now the date for this has been shifted to 16 june, 2014 which they say as the maximum date & confirm that we will recieve it much before that. Since we have seen their utter mismanagement in their delivery of our sofa before & which they intend to give in installations but demand and expect the full money on time, ...this will not be entertained since we are not strangers not seeing the other peoples online complaints about your delivery products and worst costumer service from your company's side, , , we immediately need to know when our product will be delivered and it should be delivered AS SOON AS POSSIBLE! & now we wont entertain any futher of your false confirmations or stories about the delay of our product!
Regards,
A.K. TRIPATHI.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Tripathi,

I am Priya, this is to inform you that we have taken note of your concern and have processed the same to our team.I assure quick assistance on the issue at the earliest. Do write to us at [protected]@futuregroup.in with your contact details, we shall be glad to assist.

Regards,
Priya
Future Group
My SO no. for the product(sofa set) we purchased from hometown on 4 May, 2014, is [protected].
The expected delivery date was on 24 May, 2014 & we received only a two seater & a single sofas on that date out of which a three seater sofa has still not been delivered. Now the date for this has been shifted to 16 june, 2014 which they say as the maximum date & confirm that we will receive it much before that. Since we have seen their utter mismanagement in their delivery of our sofa before & which they intend to give in installments but demand and expect the full money on time, ...this will not be entertained since we are not strangers not seeing the other peoples online complaints about your delivery products and worst costumer service from your company's side, , , we immediately need to know when our product will be delivered and it should be delivered AS SOON AS POSSIBLE! & now we wont entertain any futher of your false confirmations or stories about the delay of our product!
My SO no. is [protected] for the product(sofa set) we had purchased from hometown on 4 May, 2014, .The expected delivery date was on 24 May, 2014 we received a two seater sofa and a single sater sofa on the 24th of may, 2014 and the three seater sofa on 26 june 2014. The black markin cloth of the three seater sofa was found torn out at many places so we request to get it changed at the earliest,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3869
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information