[Resolved]  HomeTown — very poor fittings and finishes of the furniture

Address:

Pune, Maharashtra

My name is swapnil thakur staying in Nanded city, sinhagad road, pune. Contact [protected]. In the last 2 months or so I have purchased wardrobe worth 34900, tv wall unit worth 15000, dining table worth 15000 and bathroom fittings worth 7000. Total sums up to 73k. But I am very disappointed with the after sales support team of hometown. The fittings are so poor that after loading the stuff in wardrobe and wall unit, the alignments of the doors have changed. Also one leg of the wall unit has broken off. The after sales support guy has checked and informed that the bushes are nor fitted properly by the fitters team. I do not understand how the leg breaks in one month . are the products of hometown so fragile. I want the support team to urgently get these issues solved as I have a function at home. Also as the stuff is loaded, hometown should take responsibility to unload and load the stuff. I hope the issues are taken care of immediately and not force me to go another step ahead on this.