Honda 2 Wheelers — activa 4g complaint is not getting resolved in spite of repetitive complaints

Address:

226029

I wish to bring to the notice of renowned brand of honda 2-wheelers that the radiant vehicle pvt. Limited showroom (For honda 2 wheelers located at telibagh market, opposite ram bharose inter collegem rai bareli road, lucknow, uttar pradesh-226029) is maltreating your customers and selling faulty vehicles and mishandling complaints.
Myself, ganga ratan (Senior citizen, age 61 years as on date) have purchased a honda activa 4g with following details:

Scooty purchase date: 27 february'2018
Scooty owner name: ganga ratan
Scooty purchased from showroom: radiant vehicle pvt. Limited
Showroom's address: telibagh market, opposite ram bharose inter college, rai bareli road, lucknow, uttar pradesh-226029

The scooty has been having battery problem since the purchase but each time i complained to showroom people, they returned me back with this or that excuse. Finally, scooty stopped self-starting because of battery trouble. I took it to showroom with following details:

Scooty with faulty battery given to showroom 1st time on[protected]
Scooty with recjharged battery was returned by showroom 1st time on 20 june'2018

Scooty started starting trouble again after 4 to 5 days. When again took it showroom, they said that i have to get it repaired myself and it is not their responsibility to get the battery changed. The scooty is within warrenty period. They said that i must kick start scooty all the time. They told me that it is not their problem that i am a senior citizen. They asked for money in warrenty period.

I need to get battery of my scooty changed at the earliest as it suddenly stop in middle of the road even after being recharged by showroom people for one time. I t is serious trouble for me and i want my complaint to be handled at the earliest.

Inspite of repetitive complaints, my problem is not getting resolved. Showroom people are highly rude and uncooperative. I hope that honda 2-wheelers will look into the matter and resolve ot at the earliest.

I hope that renowned brand of honda 2-wheelers will live upto its brand value else i will go to consumer court.

Regards,
Ganga ratan
Registered contact no. [protected]