Honda 2 Wheelers India Complaints & Reviews

I have purchased honda hornet 160 r as on 2 nd january 2019. Within 3 months as on 14th april my vehicle steering was fully damaged by vihaan honda service centre thane manpada.in that case my upper tree brace, alignment and handle bar was fully damaged and it happened in front of me after that when i said to repair it they were never done the repairs professional else they use to take the vehicle inside make a job card and list give it as it is to me which i have seen everything. As on 18th april mr preshit todankar started shouting on me that we will not do it and cannot repair it as it was and shouted on me to go away from 14 th april till today 26th of july they never reverted me on my complaints as almost more than 60 mails were sent to them but no one is responding. Then my front tire is not rotating freely as the disc is bent but still that part was also not been changed. I made a complaint about starter that it's not working properly that too they didnt solved and as on today my vehicle just stopped in between the road while riding and the display, horn, starter not is working now and i needed to push my vehicle to bring at home. My whole hands are paining a lot whereas i asked to solve the issue of steering and handle bar but always say there is not problem whereas i showed them with an measuring tape that the handle bar is bent but still they changed it after explaining them with and old handle bar which was already damaged and my hands are paining a lot because of bent handle bar and improper alignment as the vehicle goes to right side while driving. Still i get answer that the vehicle is ok. So please let me knows after so many issues my vehicle they are not been resolved and why they are allowed to damage my vehicle. Currently i'm not able to start the vehicle who is responsible for this and who is responsible if i fall in an accident with that vehicle which is out of alignment. Another is the mr sagar patel an honda engineer says that the vehicle goes to right side because my body moves to left side. Mr abdul an mechanic of vihaan honda says that the vehicle goes to right side due to air and the other mechanics says that the vehicle goes to right side due to improper roads in india. So i want to ask is it a joke going on from last 4 months i'm not able to drive vehicle as i'm scared if i fall in accident with that no one is responding and what i get answer is vehicle is ok. Fine so i just asked an question to the honda engineer and vihaan honda technicians senior technicians that what is rake angle or head angle or swing arm via mail and verbally and i was shocked that no one was able to answer on my question. So the people who doesn't have any knowledge about steering how can they repair it or say the vehicle is ok as they dont have any knowledge and currently i'm looking for honda company that atleast you will resolve and repair my brand new vehicle costing 112000 but still you people are not registering my complaint and no action has been taken. May i know that should i expect any response and professional work from team honda or should i sell my vehicle and go for bajaj motorcycle as they have an alignment machine in their service centre which gives accurate alignment for the steering. It's been more than 4 months no one is even responding the service centre does not service the vehicle properly and due to your negligence i need to suffer a lot. What's is going on please let me know. Should i expect any help from honda or should i sell the vehicle. As currently my vehicle is not in working condition. I really dont know why honda sells defective vehicle and why service damages the vehicle very badly for which they cannot pay it. Why i should bear their mistake. I request you that please make a proper alignment of my vehicle from company with a new handle and check the whole vehicle properly as i'm not receiving any service from dealer vihaan honda. He will just create a job card and without doing any work he will return the vehicle. Looking for an positive response. Vehicle no mh04 jx 4643.

Dear madam/sir,

This mail regarding about the quality of my unicorn bike is 1 year 2 months old,
There are many defects in my bike mainly in engine, their is leakage of oil at the top of engine. Suddenly bike getting off, and my self is not working properly, and more over i am requesting your service center, they are refuse to solve and they are least bother abt my problems.
Kindly inform your team to solve my problem as soon as possible.
I would be waiting for your reply and response towards customer.

Thanking you

Hello,
I sincerely hope you spend the next 3 min reading this message.
I had given my Honda Activa for service at Tirumalashettyhalli service station, Bengaluru on 24th July at 1000 hours. I was promised the bike would be delivered on 25th July in the evening.
I called the service center on 25th July at 1620 hours and was told that it would be ready for pick up in an hour and would receive a call upon completion. I received a call at 1824 hours and was asked to pick up the vehicle at 1830 hours. I requested them to stay available at the center for some more time as I would take about 30 min to get there.
I was promised that the center would be open for the next 30 min. I rushed to the center and reached there at 1856 hours to find that the store was closed.
I called the same number and the gentleman said that he is about 10 km out from the service center and abruptly ended the call (which logically implies that he had closed the store at least 20 min ago). I called the store manager Mr. Sunil, but received no response from his end.
I am sure this behavior is not up to your promised standard and you do not approve of the same.
I have a few questions to the concerned party here:
1. Why was I informed 6 min before the closing time of the store?
2. Why was the store closed before the extra 30 min promised to me?
3. Why was I not informed when the store guys were closing it?
4. Why is there no prompt reply from the manager?
5. Why should I put my trust in Honda for any future engagements?

I appreciate a response at the earliest. It would help if I could communicate with a higher official regarding this complaint.
Attached below is the call I made when I reached the store at 1856 on 25th July.
I request for a complete refund of the entire bill amount. If not I'd request for a call back. You can find my number with the store.
Thank you for your time.
Regards,
Divyam Raj

Madhavi residing at balamurugan street owing a activa and when ever the car is given for service the person at service station mis behaves, though he was warned no action has been taken on the manager behalf. Either change the manager at the work station at anna nagar. This was already complained to many higher people at the activa, no use, kindly change the person.

Call me @ [protected]

Activa honda mp04 sk 7842

The above accidental vehicle was given to your halalpur workshop at surana motors bhopal. But it is very unfortunate they demand for cash rs.13810 /- or after the cheque clearance as per the govt. All instrument / digital payment is accepted and they have to delivery vehicle immediately. They do not demand for cash payment. We insist for cheque payment then said ok then we can give vehicle delivery on clearance of cheque. Their is no intimation after clearance of cheque.
Technician is not ready to clear the scratch at the time of delivery when we are paying full amount including denting painting.
Technician said we are not liable to clear the scratch. We can clear the scratch if we feel to do. But not on your request.
I do not understand honda giving service on payment or it is free treatment for customers.
Technician name sanjay shukla

Suprit bose
[protected]

From: Sharma, Mithlesh
Sent: Wednesday, July 24, 2019 6:07 PM
To: [protected]@honda2wheelersindia.com; prabhu.[protected]@honda2wheelersindia.com; pradeep.[protected]@honda2wheelersindia.com; [protected]@honda2wheelersindia.com; Deepak.[protected]@honda2wheelersindia.com; mohan.[protected]@honda2wheelersindia.com; nitin.[protected]@honda2wheelersindia.com; Mahesh.[protected]@honda2wheelersindia.com; Saravjeet.[protected]@honda2wheelersindia.com
Cc: [protected]@honda2wheelersindia.com; mohit.[protected]@honda2wheelersindia.com; public.[protected]@honda2wheelersindia.com
Subject: RE: Your Complaint Reference# 1-[protected]

Why you have closed my ticket with any solution ……. Please Remove VihanMotors Name from you’re a Authorized list or provide me the solution ASAP .

Hello Management,

My utter surprise to see your slow response, you failed to resolve my issue. I had already explained you about the issue, but again and again you people saying the same story to me, Team is working and will get back to me .
This is totally ridiculous. This type of behavior is totally unexpected from a company of such a high reputation. I request u therefore please take the necessary action it .

I did not receive My vehicle Paper Yet, ( also not done registration ) … purchased on feb 2019 ..

Please Remove VihanMotors Name from you’re a Authorized list or provide me the solution ASAP .

Thanks
M.Sharma

Prudhvi honda gudiwada
Issue is about clutch reliever spring above the engine of honda livo
Complaints about vehicle condition not resolved
They answered recklessly even after mentioning at the service centre
In every time facing problems with service centers of prudhvi. They do not have resolve complaints of vehicle in a single visit
And this is my second complaint about prudhvi services
.. They deliver the vehicle two hours late after i paid bill
.. Worst experiences in every time of servicing

I have serviced on 24/07/2019 in hasan honda showroom and service in pondicherry nearby jipmer.

1. Worst service in ever my life.
2. They are says irresponsible answer to every customer.
3. I have availed free service but i have paid rs.1200.
4. They are not given to any bill for me.
5. I have asked to hasan honda people. This is rules for everyone.

I kindly request to you. Please take the action as soon as possible.

I got one activa 125 from sun honda baripada on 21.4.2019. The scooter was deliveref without proper adjustment of headlight mirror mileage. Etc. Hoping it will be done in 1st servicing i did not object. But in 1st servicing it was also not attended. Later when i approached for these issue manager misbeved me. I am really hurt. For the immature tech. Person and irresponsible attitudes why shall i suffer. If complaint is not attended i will be forced to initiate legal action.

Ref ticket no. 1-[protected]
I bought a new activa 3G scooter on 25 October 2016 from New Era Motors Bhandara, Maharashtra . After 9 month I faced problem inside the scooter and went to service centre and explained our problem then service centre Incharge said this is compression and clutch problem.He opened engine and repaired problem .Now within 2 years again I am facing same problem and reported in service centre, this time he said same problem and estimated cost of repairing 10000/ whereas I have 5 year extended warranty. Now a days I am thinking that why I purchased Honda new scooter instead of any second hand scooter when I was faced above problem.

Yesterday, i put my bike at honda service center nikol.
today when i got bill i saw there is too much extra charge they included when i ask them why they charge like this they said me this is GST charge and you should have to pay but there was split bill first one about the material which they use during the service and second one is about the GST on all that material i asked about the separate bill then they said it's company process...

I reached out for 2nd free service of activa 5g at authorised hormony honda service center on 20-july-19. They took my scooty for one day and returned it on the same day evening. But i observed that the problems (Low pickup, light issue, sound issue) which i had told them to check was not repaired. When they returned even at that time i complain the same to the sevice manager p ashok kumar as why the service is not done and still the same problems are occurring. But he didn't respond/listen anything. For second free service, they billed 363 rupees without doing anything. Please look into this issue and resolve it asap.
Hermony honda ph-[protected], dealer code-ap010007

Dear sir, u have taken service at druvdesh honda gokula bengaluru on 9/07/2019 but i am very much unhappy with service inspite i have sent around rs4000. Now engine give abnormal sound, body alignment not done properly. Petrol consumption is 15 km/ ltr. They taken 3 day to service the vehicle than also not repaired properly. Even on first day its self it was i struck if on road and i sought immediate to restore. I think this druvdesh hond is not doing any service other than big billing. Please look into the matter as soon as possible. Get it repaired properly.

Vehicle no:ap02aq1312
Mob:[protected]
[protected]@gmail.com

I purchased a honda 5g on nov'18 and my bike had run only 5000kms and suddenly i faced starting trouble and still my bike is under free service and warranty, i reached out their authorised customer service for this starting issue. They did something and returned me after 5 days charging me rs.90 as labour charges inspite of the warranty period. The very next day i faced the same issue and my bike stopped midway on my way to office. I called them and they took the bike and said that there is a issue in spark plug and they said they changed it and gave my bike after 4 days. Again, for the third time they next second day problem started and i dropped my bike in office as i was unable to bring back and they toed it from my office and i reached out to the service manager and spoke in a very soft way to fix this as it is causing trouble for the third time and he promised me that this will be the last time and it will be fixed but again i am facing the same problem right after the day they provided me the bike after the third service they did to fix this issue. This is really frustrating and i really want to lodge a complaint again this lodha honda showroom in chromepet for providing me such and service and providing a defect bike which is giving me trouble just after 8 months of its purchase. Please help me in sorting this issue.

I purchased honda activa 5g limited edition t. N.03 aa 0211 from balaji honda, tiruvotriyur high road branch, chennai, tamil nadu, india and my vehicle was received by dealer for first service today 20.07.2019.. But not delivered the same and not informed me about delay.. When in the evening i went in person simply without regret i was informed it is not made ready.. Kindly warn the dealer as honda's name is degraded.

Respected sir/madam
Today i have purchase a new honda 4 stroke bike while filling the details of
Full paymentt in the form the employee has misbehave with coustomer and agent which i have exchange with the showroom this is my first experience that employee
Has rude behaviour with coustomer i hope there will be take action on employee that this will not happen in future.

Sir my activa 4g is under warranty, engine no - jf50eu9024235. I am going to service centre patiala. My scooter engine problem but service centre do not repaired under warranty. Then i am complain online honda company complain no[protected], but they are not solve the problems. Sir i am talk to sandeep honda patiala manager but not solve problem. Please action

Hi,

Regularly i use to service my dio bike in honda service center chennai - ayanavaram.

But this month of june, the service was too bad, t
1. Doesn't wash my bike.
2. While m giving bike without any extra sound, but after the service the while racing the bike it was vry sound.
3. Self start does not working
4. Inbetween the bike was getting off.
5. Whiling asking all those information to service center they are telling to bring the bike next week and then i went for next week they told that everyone went for break... I have waited but no one come.
6. My bike was vry good before giving for service but aft the service my bike getting spoiled. I love my dio bike very much. But they correctly get the service money from us. I l

Maine balaghat india se 2017 september me honda sp sine 125 bike kharida tha jisne samay samay par parts problems aur head light ki light kam hai jise maine honda agency me bike ka bulb change karaya lekin vahi problems bar bar aati hai this is bad model maine kai bar agencies me sikayat bhi kiya hai lekin aise hi hai batate hai but bike night me run nhi kiya ja sakta hai

The service manager of hindon honda mahipal chaudhary dont know how to retain his customer, he don't know value of customer time, he don' t know how to maintain his staff regarding customer service i don't know on which basis hindon hinda hired him as manager. The person who don't know how to retain customer for vehical service he is not able to give his service on this post the card maker person dont know how to talk and how to give time to customer for service so i requested to honda to take action against mahipal chaudhary hindon honda service manager. Firat he agreed to apply my coupon of discount when i complained about his bad service he refused to apply that coupon hahahaha now you understand the behaviour of that person towards customer