KTM Sportmotorcycle Customer Care
KTM Sportmotorcycle GmbH
Customer satisfaction rating: 4%
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COMPLAINTS

KTM Sportmotorcycle Customer Care

KTM Sportmotorcycle GmbH

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Address
Betriebsgebiet Süd, Stallhofnerstraße 3, A-5230
Mattighofen
Austria

Customer Care Phone Numbers and Contacts

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107
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Additional info
Customer satisfaction rating
4%
Complaints
199
Pending
3
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KTM Sportmotorcycle related photos (30)

KTM Sportmotorcycle Complaints & Reviews

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KTM Sportmotorcycle — ktm installed used articles and charged for new ones

 Shaurya Agrawal on Jan 15, 2019
Hello,

I have a ktm duke 200 which met with an accident last month. I went to the gurgaon sohna road service centre for the repairs but got really bad response from them.

I am really annoyed with the cheating done by the ktm service centre people.

They charged me 20k for the replacement of articles in my bike but have not replaced all the articles mentioned in the bill.

At the same time they have not even taken confirmation from the insurance company for putting the articles and have replaced the articles whose bill i have to pay which...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — ktm has the irresponsible service

 aneelreddi@gmail.com on Jan 13, 2019
My bike has got break down and that service dealer hasn't sent the technician from 15 days... Now he is not picking my calls... His name is konda and he works at ktm service center madhapur hyderabad... Ktm is such a luxurious brand and the service is # no one hasn't been responded me since 20 days... My name is aneel and my number is [protected]... If u can call me i will explain in brief......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — helmet

 Sathi Moorthi on Jan 11, 2019
I have buy new ktm 200 duke bike... They given duplicate helmet... Its name had spark... Where it orginal helmet... They were cheated me... I have complain about ur showroom...in consumer court... Can u reply for good responsibility of ur team... They have delivered a bike in such simple way to send... Pls refer my showroom about details... I am frm pondicherry...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

KTM — duke 390/delay service reg.

 sathishkannan12345 on Jan 10, 2019
TN 81 Y 2091 HI I am Sathish I am having duke 390, I have a clutch problem in my bike I reached KTM service center in KARUR -639001.they informed that they will rectify the problem with in two days, but 12 days completed since there is no proper response from them so many times delay services improper service rude behaving and also I am not satisfied with last 7 service
and all of them are delay service please kindly make as a favor to me .I am worker I cant let my job with out my bike . by your delay service I am facing lot of consequences.my friends also facing these kinds of problems...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — warranty

 Âttractive Řebel on Jan 6, 2019
मैने 10 महीने पहले orange motarrad lulla nagar से bike purchase किया उसका disk खराब होग्या है तो वो warranty मे change करके नही दे रहे है इसे पहले भी ऐसे ही किया था बहोत बोलने के बाद काम कर के दिया अब वापस ऐसा ही कर रहे है कुछ भी काम नहीं करके देते है थीक से insurance warranty कुछ भी claim नही करके...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — when i took my duke 390 for service after 3month i got my bike from service center

 Sumreddy Vikas Reddy on Dec 20, 2018
Hello, i am s. Vikas reddy the issue with ktm is i gave my duke 390 for service and they returned me after 3months for service that to with the unpropper service and then later i a went for regular service they said that to change my clutch plates which only driven -15k km then also i agreed with them and i asked to replace them since one month i am keep on calling them for parts but o dnt gotvany reply...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — ktm 1190 adventure r

 deliciouspoint on Dec 18, 2018
Good Morning,

My name is Telmo Lopes, I'm from Portugal.

Owning the Ktm1190 Adventure R with registration number 50-SG-59 and num. VBKV29401GM949640, purchased on January 2017, I hereby inform you of the following situations:

1 - The first maintenance of the 15, 000 Kms, which was made after about 1 year of acquisition. on begin December 2017 and was available for withdrawal only on January 5, 2018.
This delay was due to a problem on the Camshaft which was replaced ...

2 - On May 21, 2018 the central rest left (Despite my reduced...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — worst service (salem ktm showroom)

 T Kumaresan on Dec 17, 2018
My ktm rc-200 bike had accident and right the parts are screched for that given to replace side panel and it tooks 1 1/2 months to rectify and i never seen such kind of worts service.

After 1 1/2 months i went to service show room and i found nothing was rectified not replaced anything and again i waited to 1 hrs to get a bike.

The way responding to worts and such horrible service man...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — regarding false advertising on orange track day

 Bharath B Siva on Dec 16, 2018
Hello am from erode, tamil nadu. Felt some what bad on a fake advertisement by ktm showroom erode, that they had issued a wrong commitment via posters banners all over the city that non ktm riders can also take part in orange track day flood light racing. For which all bike enthusiasts where gathered over the place, apart from several money spent to travel to particular place to take part in the event its a huge disappointment to all non ktm bikers and created a worst feeling and impression over the prestigious company ktm due to irresponsible and rude showroom response over the incident. If they...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — ktm is fraud company

 Ajay Waldia on Dec 14, 2018
My bike is in showroom from july month but still no work is done. Showroom owner is saying that parts are not available, it's already been four months and he is saying that 2-3months more required. What to do? Now. I have rc390 2017 model. And i am sure that tmi will never buy ktm again. Bike is too good but service is very poor, specially in distt - pithoragarh, (U. K) india.
And i am sure if it will take more than 20 days then i will make a serious videos against ktm showroom and ktm company and burn this bike in the middle of road. I am very much upset with ur service, ktm is big name...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — parts are not available for ktm rc 390

 Ajay Waldia on Dec 14, 2018
My bike is in showroom from july month but still no work is done. Showroom owner is saying that parts are not available, it's already been four months and he is saying that 2-3months more required. What to do? Now. I have rc390 2017 model. And i am sure that tmi will never buy ktm again. Bike is too good but service is very poor, specially in distt - pithoragarh, (U. K) india....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — complaint against dealer

 muthukuttyjagadeesan1412 on Dec 12, 2018
Dear sir, i would bring you the complaint against the ktm karur, tamil nad, india, dealership, i never deal this mush of worst dealer in my life, i ordered one radiator for ktm 390 and it was came to the dealer by 45 days back and still they was saying they have no technician to replace the same. This was not the only experiance with them, one year back i was ordered one set of tyres for ktm 390 and the dealer does not supply the same for two months, so we bought it from erode dealer and replace it, i was not see this much worst motorcycle dealer, please try to change the dealer immediately, they...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — service centre complaint

 Galton on Dec 10, 2018
I've got a duke390 had given it to the service centre in India Vasai thane - district the engine had some knocking sound and wasn't starting they said they need to replace the engine parts like crankshaft, clutch plate, rocker and more stuff. The bike was for more than a month at the service centre and when I got it he quoted an amt of Rs.24, 000 where he said some parts since was brought from outside I'll need to pay him Rs.6000 cash and remaining amount billed for Rs.17000 by card that was documented on bill. Its very bad to actually have a good brand and the staff try making money out this way.....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — worst bike ktm

 Om Ghadge on Dec 8, 2018
I have ktm rc 200, problem is can't start the bike even i go through the service centet oh=f ktm which is located in warje, pune. They don't have idea to how to resolve that kind of problem, service is very very bad also the bike performance is very bad, i provide my contact numver (+91 [protected]).
If you really want to increse the ktm value in india then train your engineers verry well, otherwise you don't sell this kind of worst bike in india even th hero hnda spelder is give and better performance than ktm....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — about servicing

 Sunil Goswami sunny on Dec 4, 2018
Hello sir, my name is sunil goswami and i have ktm rc 390. I purchased this bike from the arera hills bhopal on october 19, 2017. After 2 months of buying the bike facing lot of mechanical problem, which was repaired by going to the showroom, but every time facing new problem in the bike..

I also told for change my bike from hemant agarwal (Manager of the showroom) but he repaired every time and also took money every time.
Recently i was going from indore to bhopal on october 26, 2018, when i started my bike that showing oil low pressure and then i called in the showroom,...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — ktm pimple gurav - screwed my bike (devastating service centre) ph no - +918806530300

 Shail1588 on Dec 1, 2018
I have ktm 390 2014 model.
Coolant had leaked so i gave it for servicing, on 30/09/18 i got it back bill amt - 8044, used it for a week & the display started indicating high coolant.
I took it back to the service center without working on problem they gave me vehicle back in a week.
Still the display was indicating high coolant took it back to the service center they were like "your bike is old" & that's the reason its giving problem.
I fail to understand how 4 years can make a bike old.
On 2/11/18 they changed the radiator fan bill amt - 1946...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — ktm pimple gurav, pune - screwed my bike (devastating service centre) +9188065 30300 - service center no

 Shail1588 on Dec 1, 2018
I have ktm 390 2014 model.
Coolant had leaked so i gave it for servicing, on 30/09/18 i got it back bill amt - 8044, used it for a week & the display started indicating high coolant.
I took it back to the service center without working on problem they gave me vehicle back in a week.
Still the display was indicating high coolant took it back to the service center they were like "your bike is old" & that's the reason its giving problem.
I fail to understand how 4 years can make a bike old.
On 2/11/18 they changed the radiator fan bill amt - 1946...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — worst service ever

 Anurag Lama on Nov 23, 2018
Im facing some disturbance in my duke 250, i went to the service center to resolve the issues but they didn't touch my bike also and they are saying everything is fine
And the condition of my bike is worst now also
I think ktm company should not keep those workers they are too ### lazy tjey don't know how to do their job and again they argue with customers directly and they don't know how to speak politely with the customers.

Still my bike is in same condition
### ktm service...
Complaint comments  Read comments Complaint category Other

KTM Sportmotorcycle — not starting servicing

 Ricky Ambrose on Nov 15, 2018
I had given a 2016 rc 390 for an engine servicing at the uppal ktm service center onnov 5 2018. They told that i'm second in line as there is another duke200 that has to be completed. I waited patiently till that vehicle was done on 12 nov 2018. They told they'll start servicing on 13nov but postponed it to 14nov. When i called them up, they told me they'll do it on 15 or 16 nov. I need the vehicle for a project, that has a deadline date. They are being too latargic...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — murmuring sound from front tire and charging me on short period

 makers on Nov 11, 2018
Rc 200 front side murmuring sound before 1st service . Asked them to resolve but again it started sound like hell old machine. Now I am in ktm service center they are saying that disc plate need to be changed on charged basis. How will it get damage within[protected] km ..ktm has provided me defective parts during purchase .if not then how this much costly bike parts gets damaged within short period....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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