KTM Sportmotorcycle Complaints & Reviews

Before 2nd free service I said the service guys that I was facing ecu failure problems. The problem was not solved. At the time of 3rd free service there was same problem. The service guys could not resolve it. At this moment also I am facing the same problem. Also if I am tilting the handle in right side the bike is gaining pickup automatically. This problem is also from before the 3rd servicing. The bike is in warranty peroliod. I want...

Dear KTM, I´m writing on behalf of a community in Asuncion, Paraguay, where your Dealer is located. We would like to let you know that Asuncion Motor Sport S.A. is and has been violating many city regulations starting form its location. They are located in a residential area where NO motorcycle garage/wash facility are allowed. We tried to talk to your dealer for 8 years with not a hint of success, they keep and keep making our life quality...

2 months after the purchase of the bike, the coolent started leaking, took it to the dealership, they changed the engine head, couple of days after that engine noise and vibrations started, took it back, they did some valve clearance but the noise and vibrations are still present, no one knows what to do, there are many people facing this same issue, looking through online forums, and KTM does not know to fix its own problems, really didnt...

Hi Team,

I was riding KTM 390 and their was a pothole and their was no space to go beside. so i went through and my back rim got damaged and front mud guard got bent.This is the second time am in experiencing this issue and I applied insurance but i did not get. I paid through my own pocket and we feel parts are too low quality and suitable for indian roads.
Hence requesting you to consider this an proactive action...

I visited KTM care mahim for service on the given appointment date. I left my bike for the entire day and informed them that i'll pick it up tomorrow, as i had office that day.
The guy who made my JOB card was called sanket, he is a fraud, lied to me all the time about service. Didn't changed my clutch cable and brake pads while i was ready to pay.
Infact the manager named ZAHEER doesn't have manners to speak to the clients.br...

Dear concern,

This is to bring to your notice that i had booked a ktm duke 200 bike from goregaon west, sv road showroom. I have attached all the required documents for your reference.

The booking was done 11th march'20 with a token amount of rs.1000/- & the full balance payment was done on 17th march'20

Due to the covid'19 pandemic the delivery was kept on hold by the showroom authority & i...

I am aditya, i have purchased ktm duke 390 in 2016 and its been just 30000 kms of my bike, and i have to face many issues related to engine.
My engine got seized at 20000 kms as the engine head was damaged internally. I got it clamed in warrenty.
After that a month back my abs motor was not working and i have to pay a big amount to replace it.
And now at 30000 kms my engine bore has got damaged.
My abs motor...

Hi All,

I'm writing this post to explain the deadly scenario which I encountered after getting the bike from the service center.

Firstly I would like to mention that I own a KTM Duke 390 which was my dream to own one. The KTM Duke 390 is a piece of machinery we Indian speed enthusiasts were looking for (with the price tag of 1.95Lac Ex-showroom).

The bike comes with all the necessary safety features...

5 months ago i have purchased KTM RC 200. And after second service i am very disappointed.Side frame is noising very much.Oil leakage problem from engine. Display shows 'service not reset'.

4 days ago i have registered a complaint @ [protected]@ktmindia.com with Reference Number 'CR- 187962'. But didn't get any reponse yet.

Here is my few concerns-

1. Why KTM not inspected the service center that...

I had left my new ktm rc390 for 1st service here in tumkur ktm, karnataka. I observed that bajaj service men are servicing ktm bikes. I am not satisfied with the service. Please contact the ktm manager and fix this problem. Many of my friends are worried about leaving the bikes for service....

On 30th July 2025, I visited Sri Jai Autos, Adyar (KTM Authorized Service Center) for my bike servicing. After the service, I noticed that the speedometer cover had been replaced with an old/damaged one. When I raised this concern, the service staff tried to divert the issue by asking me to check the meter reading, while my concern was clearly with the cover – not the reading.

I immediately raised a complaint (Ticket No: ISR2425141). On 31st July, someone from the dealership connected with me, but the staff was extremely rude. When I visited the center again, they blamed me for not having prior proof of the original condition of my bike.

First of all, why should a customer provide proof of their vehicle’s condition before handing it to an authorized service center?

Interestingly, they took a video of my bike on 31st July without my permission, which makes me suspicious. I wrote to KTM customer care and again connected with the helpdesk on 1st August to report the issue.

On 2nd August, the dealership called me. I asked for the video footage and they promised to check and get back. But instead, I received a mail stating that the issue is not from their end and that they have “video proof” – which I believe is the unauthorized footage taken on 31st July after the fraudulent work was already done.

This strongly indicates that they replaced my speedometer cover without consent and are now using a misleading video as “proof.” I now suspect that other parts may also have been tampered with or replaced without my knowledge.

I am extremely disappointed with this kind of fraudulent behavior from an authorized KTM service center. I request assistance to:
1. Obtain the original service footage from them.
2. Take strict action against the dealership for unauthorized part replacement.
3. Prevent such incidents from happening to other customers.

Please help me with legal support or guide me on how to escalate this further.

Dear KTM Team,

I hope this message finds you well. I am writing to express my deep frustration regarding the ongoing issue with my motorcycle's instrument cluster, which has persisted for nearly two years despite numerous attempts to resolve it through your service team.

Initially, I appreciated the assistance provided by Madhu from KTM Banashankari, who seemed genuinely helpful. However, even his efforts have not led to a satisfactory resolution, especially concerning the instrument cluster.

To provide context, I first reported a problem with the fuel indication on my instrument cluster, prompting a replacement. Unfortunately, this process took an unacceptable 15 days, and upon receiving the supposedly new instrument cluster, I discovered it was marred with scratches. Despite bringing this to the attention of your team, I was informed that the issue could not be rectified as the cluster was received in that condition from your Pune team.

Regrettably, the replacement did not resolve the underlying problem, and I have been experiencing the same issues for the past two years. This extended duration has severely impacted my trust and confidence in KTM's ability to deliver reliable service.

Furthermore, I have strong suspicions that the replacement instrument cluster was not new, raising concerns about the quality of parts used in the servicing process.

At this juncture, I implore you to take immediate action to rectify this persistent issue. I kindly request a thorough inspection of my motorcycle's instrument cluster and, if necessary, the installation of a new, fully functional unit. It is imperative to me as a customer that this matter is addressed promptly and effectively to restore my confidence in KTM's commitment to quality service.

I appreciate your attention to this matter and look forward to a swift resolution.

I bought a bike ktm rc 390 in india, chennai, annasalai, khivraj dealers, and i am servicing my bike in nearby dealer (gusto racing redhills ) for past 2 years aproximately till now i did 11 services intha ktm service centre redhills branch, and i have maintaining my bike properly, and i have a problem of low oil in the engine, i took my bike to the service centre, they said there is no problem in the bike and the oil level is good, repatedly i asked this for 2-4 times they said nothing, but now the white smoke is coming from the silencer due to no oil in the engine and maybe it also fault from the engine bore or head, but they are explaining me that we may no the responsible for your issue you have to deal with this, and they saying this rudely, please help me to recover my engine in good condition, am unable to pay that much money to the dealer please help me

Mje ktm service again camplaint krne h ki unke ktm ke charges bhut ly rhe h yeh fayeda utha rhe h costmrs ko pagal bnte h mne 2 shokrs teek krwye the inhone mje dono shokrs ke labour charges liya h mje bajaj company ke naam fr FIR krwani or jo m krunga kuki inki bike service krane ka treeka bilkul teek nhi h plz prwyedi labour charges list.

Dear KTM,
Since one month I am facing lock and key set issue but no one showing any concern in resolving it even after multiple reminders

My two wheeler Duke 250(KL.48.q.7518) vechile engine head complate in 1 year time and replace the head and again the same complate in my vechile and I told the service department and her told warranty will claim we give that and service team video and photo snd the warranty team but not get the approval for my engine head at the time the engine noice will higher-ups and tapt sound coming what I do sir only 1year. Only one year I take the vechile but 2 time this problem no one bothered about that daily I calling not responding what I do this is bad image for mannuthy KTM showroom... My vechile my heart but the mannuthy service was very poor pls claim warranty for my engine head. Pls reply for this msg and solve my vechile problem in fast in 1 week I want a explanation for my problem

My vehicle number :KL.48.q.7518
My contact number : [protected]
email ID : [protected]@gmail.com

Bike had battery low issue. Went to KTM service center in Kannur, Team confirmed that to replace with new battery. After replacing the new battery, in a week, we notices the Battery low issue again. Went to same service center, The service team confirmed that There is issue with Regulator and the same replaced, additional service charge is required for the each service center visit. In a week time, we gain noticed the Battery is low, today went to service center, they are now updating that the starter coil is having issue. without checking this root cause, they simply replaced my battery and regulator. The service is very poor in KVR Vehicles (12380) branch. I had also requested to refund the Regulator price which is replaced without checking the actual issue. They are not ready to refund, also not ready to provide my old replaced part.

I brought KTM DUKE 200 on 26/11/2019
Km driven 26471 on my bike my mono shock absorber has been damaged oil seal breakdown. On today 09/02/2023 I went to my nearby showroom mettupalayam coimbatore they said it is not applicable for claim they said there is no any options for claim you need to pay for your new shock absorber by your own for that it is cost around 5200/- so kindly pls help me to get my replacement in claim REGISTRATION NO (TN38 CU 3978)
I got so frustration for purchasing a bike in KTM they not even response... Help me to fix this 🙏

Good evening sir
My name is Prabhakar senapati lives in Raipur Chhattisgarh actually sir my nephew who live in odisa raja khariar he order a ktm rc 200 light bulb form the showroom of Raipur Chhattisgarh telibandha ktm showroom they confirmed the order and take the payment on their own phone pay wallet with the delivery charges and the name of the guy who take the order is may b rajat, he doesn't delivered the product to my nephew and also not attending the call of my nephew his contact number is this[protected] so then my nephew told me uncle plz visti the ktm showroom and take the product and deliver to me and visit the showroom then he became so toxic and using bad, worng word to me he is taking like he is a mafiya or a big criminal he also not return the delivery charges and talking like a owner of ktm India plz this is my humble request to you plz take some strict action on that person.
#WELOVE KTM

Not Providing spares to me.just replying with spares Not available plz take action against this issue and close the workshop which doesn't provide proper service to customers.