KTM Sportmotorcycle Customer Care
KTM Sportmotorcycle GmbH
Customer satisfaction rating: 3%
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KTM Sportmotorcycle Customer Care

KTM Sportmotorcycle GmbH

Betriebsgebiet Süd, Stallhofnerstraße 3, A-5230

Customer Care Phone Numbers and Contacts


Additional info
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KTM Sportmotorcycle related photos (21)

KTM Sportmotorcycle Complaints & Reviews

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KTM Sportmotorcycle — service complain

 Amr Vhr on Mar 14, 2018
I’ve kept my ktm duke 200 on 5/03/2018 at salatwada bajaj workshop vadodara today it been around 14 days still my bike isn’t ready plus they called me 2 days before on 10 of march but when i inspected and go through my bike still there were problems coming on way i’ve told that 100 times about that problem on bike use to give jacks when starting and stopping. I request higher authorities to please go through it and service in just unsatisfactory 0 rating. Please change the rude employees in that workshop....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — this is second time within 6 months my engine is sized not any action is being taken out not response from the show room

 Christo Angel on Mar 9, 2018
This is a complain from ranchi jharkhand bike. No jh01cq1817 its gonna 6month of our bike the engine has been sized 2 times low oil pressure is showing each time not single action is taken by the showroom the service is toatlly not good we are running to the showroom from last 6 months plz help us we are totally helpless we hv 1 bike and we need it we bought our bike on august 2017 the second it had a problem the service center opend the bike and after 1 month engine seized so bike was 2 mnth with the work shop only now today the engine sezeed again we haven't ride the bike also...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — ktm bike

 Chandrikaprasad on Mar 4, 2018
Sir meri bike on highway running me band hogya mai bike ko 1 moth me 12000 krcha kr diya hu aur ab aisa hora h bike ka prblm mai bahut baar manager se complaint kiya pr manager koi objection utha nhi raha h ab mere engien ka kaam nikla h aapke service center walo ki galti se wo log bike me enigen oil dala nhi oil ka paisa mere se le liya h aap objection uthao warna mai sab bill leke case krunga
Varap service center titwala road maharastra
Complaint comments  Read comments Complaint category Other

KTM Sportmotorcycle — ktm duke 250 / radiator problem

 Manik1998 on Mar 1, 2018
Dear sir,
I have bought ktm duke 250 2017 bs4 model (Trichy ktm showroom, tamil nadu) on june10 2017. Now i got radiator issue at the third service (Radiator is not switching off after it turns on) heat level is not reducing. So i took my bike to the service centre (Adayar ktm service, chennai)
They checked my bike and they told me that coolant oil is mixing with engine oil. We will correct it and give you within 2-3days.

Now my question is how this is happened. Because i have done only 4300kms within 1 year. If this happens while long ride what will i do?!!! So please...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — bad second free service

 Ramakrishna Kcr on Feb 19, 2018
Hi respecting authority,

My name is ramakrishna, i brought rc-200 brand new bike from, whitefield showroom, bengaluru, karnataka 560066, india. When i give my bike for second service, mechanic name sibin (As per the information provided by prabhu service manager whitefield) who serviced it. After the second service,
1) mileage reduced
2) gear box became hard
3) engine behavior is completely horse.

Other complaints
1) they take whole day to service bike if go in the morning 10:00am even though there are no bikes to service

Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — showroom services

 Sayed Shiraz on Feb 10, 2018
Team this has been more then 4 months and im fighting for my vechile documents and proper papers as noida showroom sector 18 egle automobiles is not responding mr. Arv as ktm noida showmroom manager is not able to answer in such things pls resolve this issue thanks and let me clear all this im calling since last 4 month for same things as they committed few thing with ktm duke 390 on purchased date 09/2017 syed shiraz ali [protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — very bad service

 Anil Kb on Feb 1, 2018
I have given my Ktm rc for oil service in kolar Ktm it's been 15 days till now I dint get my bike I have paid the Bill for oil service but I found that my bike sound was different after service I told them to check but the mechanic is asking me what may be the problem I have given my bike for oil service but now they are telling some other stories I need my bike in the same condition which I gave to Ktm service if any thing goes wrong for my bike I will take the further complaint...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — about my bike service

 Shashank.G on Jan 29, 2018
I have given my bike for service in service centre begumpet, hyderbad, india. My bike was dead and when i came and communicated with the begumpet service centre people and one of the technician checked my bike and told me approximately the engine may be stucked and even the second head of the service centre had written that engine got stucked in my receipt. They asked me time of 4 days and i was ok and they even told me they will contact me and let me know what the issue is with my bike. And after 4 days they dint even call me but i was ok may be there was a major issue. And on the fifth day i called...
Complaint comments  Read comments [1]Complaint category Education

KTM Sportmotorcycle — insurance amount regarding

 Shiva Dharsan on Jan 21, 2018
My bike got accident at the month of july 2017. I left my bike for service and i applied insurance. I haven't gotten my insurance money for about two months. And by the end of sept, i got a call from the showroom where i bought the bike. They told me that my insurance which they gave to me have some problem and till now i didn't received the money yet...
Complaint comments  Read comments Complaint category Insurance

KTM Sportmotorcycle — engine noise and poor service

 Rathishsarav on Jan 19, 2018
There was an engine noise in KTM Duke 200 after using it for only 1500 kms. We contacted the showroom on 28th December 2017 and they checked and said that valve has to be replaced. They didnt have one in stock and said it will take 10 days to reach them and that they will contact us. But they didnt and so on 18th January, 2018, we put in a complaint through their bajaj customer complaint page and also to their email. The local coimbatore showroom service manager(eagle motors) called us and said that they have only some very few valves being allocated to them each month and that they can go as per...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — bike duke ktm according complaint aligarh kym dealer is thief

 Sajidazmi on Jan 17, 2018
This delear the thief aligarh ktm delar
I was geven for service duke 200
Then i go for taken but there are my bike so durty and bad condition and left the bike there then i go after 2 month saw the bike this time is same condition then i go after 4 month this time dealar saying pay for per day 200rupees when I hearing sonund this and made that mean this delaer is so bad plz help me...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — neglection from service centre

 Anki kumar05 on Jan 15, 2018
I am an owner of duke 390. There was an issue with starting of the bike . I gave the bike to get repaired on 1st dec 2017 only and till now 15th Jan 2018 I did not get it back. So this is the way DUKE has decided to take care of its customers. This has totally got to an intolerable limit. Kindly look into this matter. I am attaching the service card receipt with this message....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — engine noise

 Mûflâh Môhd on Jan 10, 2018
I bought ktm rc 200 2017 model recently. After few days of using, there is a noise from engine top head and exhaust outlet. Then i complained to ktm jai motors navallur chennai to fix the problem. They said me to bring my bike when sound become louder. Till then my second service reached its limit and i gave my bike. They had my bike for more than 1 month in show room and the servicing was too bad. After changing the engine top head within few days the noise started arising from exhaust knot. And the noise became so severe. I feeling so upset after buying this vehicle with so much cost. The ktm...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — multiple issues with my ktm rc 390 motorbike

 Ravi DK on Jan 9, 2018
Hello team,

I’m finally writing you after lots of frustration. This is in regards to multiple issues my motorbike.

Please find few details as below:

Make: ktm rc 390
Reg. No: ka 03 hz 8173
Date of purchase: 5th june 2015
Purchased at: 657, 100 feet road, 1st cross road, hal 2nd stage, near kfc junction, indiranagar, kodihalli, bengaluru, karnataka 560038

As you see it’s been just 2.5 years and i have been into lots of issues. It’s not a single day of joy in riding my motorbike. Let me list out the re-occurring...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — duke 200 engine noise, problem with head assembly

 Jagadeesh Pandiaraj on Jan 9, 2018
I am writing this mail with great regrets of buying a ktm motorcycle. Ktm service quality is very bad. I love the performance of your motorcycles, and all the service were also good. But now i am having an issue with the engine. The engine sound of my ktm duke 200 is totally different. It does not sound like a duke at all. When riding on road, it sounds like the engine is totally gone, it sounds worser than a 100cc indian make bike. When the bike was new i used to hear the awesome steady beat of the engine properly. But now, that beat is totally gone. When i showed the bike to jai autos, selayur...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — clutch cable

 Møhd Anaz on Jan 2, 2018
I am anas from kerala
I am not satisfied for using ktm 200
Because 200clutc cable no available in ur authorised dealer
This time i am asking for team ktm why u produce duke?
The bike parts not available in ur dealer and market. The company cheating customer. This status ktm brand not grow in market because here service is main fact. Ur service center labour's also not commit to customers.
Plz replay for my question why ktm parts not supply dealers.
Plz sent to this question answer team ktm.
Without clutch cable how ride a bike?
I brought...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — complaint

 Kishørè on Dec 28, 2017
Hello sir, i am from india, tamil nadu-dharmapuri district
From last may i just booked ktm duke 200... For late delivery i cancelled my booking.. And asked for refund amount
They are telling... We are not responsible for that and we will sent it to our company and company is only responsible for that refund amount... So it will take some time...
Sir please... I request u to take some action against that branch...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — bhiwandi ktm service centre wala chor hai

 Danny Khan on Dec 17, 2017
Myself self danish my bike number is mho4gw1076 which i took into yr 2014 i m in a he'll of a problem due to you service centre back here everytime i go there they have some or the other excuse from last 2 month so sir pls look in to this i hv left my bike at your service centre
Waiting for your revert call as soon as psbl
An unhappy owner of your ktm bike
Ktm service centre wala making fool to custom
Bike owner name:danish mohd yusuf ansari
Registration no. - mho4gw1076
Bike name/model - ktm rc 390
Name of last service center visited...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — my duke 200 had a engine head some trouble sound

 Sai Stnz on Dec 15, 2017
I just buy my duke 200 in india, tamilnadu, trichy krishna showroom, i use three month only, but i have a some anonymous sound in my bike engine head, i complaint to showroom but they didn't take any further step on my bike... Theu told some spare part not in my showroom i just order that... But they tell this to me last 1 month.. Please take a action against that showroom...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — 250 duke engine failed within 2 months after buying but service center are hopeless doing their job

 suttsda on Dec 12, 2017
The ktm service center gives very hopeless services it been a month my bike ktm duke 250 was totally damaged as manufacturing defect i was successful in claiming the warranty but the think is that on 13 nov 2017 i gave my bike to ktm service center and the date was 28 nov 2017 for returning my bike but yet my bike is not done everytime i just went to service center the always gave me the reason that they have order my part an told me within 1 week of december they will ready my bike and while in first week i went to get my bike they told me that my engine is totally damaged and i have to wait for...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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