Honda 2 Wheelers India Complaints & Reviews

Hello,
I have gave my cb unicorn 150 for service in chennai medavakkam - maansarovar honda show room and they didn’t check any of the complaints i told. They just washed my vehicle and gave to me. After 14 days i again went with lot of complaints and then they checked and changed so many parts and costed 10000 rs from me. Because of this i paid two time from my pocket and the service is also not up to the mark. I am a long time customer of honda and i have a honda cr-v as well. Because of the poor services i am receiving, i am
Planning to change from honda as you guys are are always doing a worst service for my vehicles. Please let me know whether the company/service provider will pay me the money which i paid unwantedly, due to their lack of knowledge.

Best regards,
Mohanrajkumar b. E, mba
Chennai - tamilnadu

Hi,

This is my second honda vehicle i have purchased after cb shine in feb'18. The issue is not with the vehicle it is with the dealer. I had purchased the vehicle from planet honda rajajinagar, bangalore branch. After purchase when given for 1st service which was done on last sunday (29.04.2018) as per them service was done. And they collected some nominal amount.

When i saw the vehicle the vehicle was not washed they just rubbed with cloth and when i ask why you have not washed the vehicle, their answer is come tomorrow we will wash it. If i have the time on week days i would have been gone for service in week day only. Since i could not go in week days i went on weekends. This is so embarrassing movement when i heard that reply from them. More over my vehicle is the first vehicle i had given in morning 8am and they returned @12.45 pm. Instead of doing honda vehicle they will do other company vehicle service also.

Secondly they will not give computerized invoice for whatever they charge. They will write in blank paper and in that they will put the seal and signature, the same when i ask they replied computer is not working come tomorrow we will issue the computerized bill.

This will lead unfaith in customer of honda that they should not purchase any vehicle in future not suggesting other to purchase honda vehicle.

As per me you may treat this issue cleared.

Third class service & poor quality product
I had given my activa for service at punjab honda on 28th april 2018 & this was second free services.
My active is sparingly used and only run 1300 km used till now.
I had given few things to be corrected.
1. There was sound from front suspension.
2. Left rear view mirror was moving.
3. Hollow sound from engine.
4. Sound from front body while braking.
Post-delivery none means none of the issue was resolved and same i had raised during first service.
Free service as per you is washing the vehicle and even no polishing as per the service manager it has been instructed by honda company to polish vehicle during service.
And i got a surprise post the service was a dent in front mudguard.
Initially they said it was there before giving to service and later agreed that it will repaired.
Now i want all this things to be fixed on immediate bases.
Feedback about your service station – capacity is of 200 and sales storage and service is done for 500..??? They drive like on express way … hope you are aware and seen this …?? Your staff don’t know how to talk with consumer every alternate consumer was complaining about poor quality of service and product.
Kindly let me know how you are going to resolve these concerns.

सर;
मैं होन्डा या हिरो बाइक को ही में पसन्द करता हु।

🏍अभी मेने न्यू गाड़ी होन्डा SP शाहिन लिया।जिस का नम्बर 🏍

जो मेरे भाई मुहम्मद अहमद खान के नाम से है।👇🏻

MH03 CW 5549
🏍30/12/2017
🏍CHASSIS NO. ME4JC734EHT046397
🏍ENGINE NO. JC73ET1082315
:::::::::::::::::::::::::::::::::::
जब से गाड़ी लिया है बहुत गर्म होती है जल्दी गर्म हो जाती है।
गैर बार बार अटक जाता है ।
हैड लाईट बहुत कमज़ोर है।
बैटरी जल्दी खत्म हो जाती है।
न्यू गाड़ी में इतनी सारी प्रोब्लम🤔
कैसे इतना सारा पैसा लगा के होन्डा पे भरोसा करेगा।
सर्विस करवाने जाओ तो कोई सुनने वाला कोई नही। वाश करने वाला बराबर नही। अन्दर जाने की परमिशन नही। हम क्या जाने उन्होंने ऑइल को भी चेन्ज किया कि नही। जब गाड़ी चली ही नही फिर भी इतनी प्रॉब्लम।
जब हम सर्विस सेन्टर के बहार खड़े है तो उनको कैसे मालूम गाड़ी में क्या प्रॉब्लम है।
लेकिन वही दूसरी तरफ आप की सर्विस का हाल ये है एक तो सुबह से लाइन लगाओ। और जब सर्विस कर के गाड़ी बहार निकालते है।
तो सिर्फ निरासा ही हाथ लगती है
जिस आस से हम सर्विस के लिए पूरा दिन खराब करते है उस से तो अच्छी सर्विस बहार हो जाएगी।टाइम और पैसा दोनों की बचत।
फिर होन्डा बाइक ही क्यू🤷🏻‍♂ मार्किट में एक से बढ़कर एक बहुत बाइक है।
क्या मुजे मेरी पसन्द बदलनी चाहिए।
दूसरी तरफ हीरो बाइक की सर्विस बहुत अच्छी है।आप जो भी प्रोब्लम हो।उनके बाजू में खड़े रहो।जैसा आप कहेंगे वैसा करके आप को दिया जाएगा।
हीरो वेरी गुड👍🏻
होन्डा वेरी बेढ👎🏻
अब आप ही सोचो कि सिर्फ फ़ोन करने से कस्टमर खुश हो जायेगा। की सर्विस कैसी रही।ये मज़ाक नही तो क्या ।सिर्फ फॉर्मलटी पूरी करने काम नही चलेगा।सहाब कस्टमर को अच्छा काम चाहिये नही तो आप की जो अच्छी इमेझ मार्किट को पकड़ के रखी है वो हाथ से फिसल जाएगी।🙏🏻

A R RAZVI
[protected]

Hi i am sandeep kumar and today lodge my honda actva scooter for servicing at peoples honda agra. Initally in the morning service staff assured me for washing after servicing but at last after servicing they ignore for washing.
When imake complaint to customer relation officer sandhya singh but she talking me very rudely.
I have get my vehical t hird time
I amnot unhappy with the service i am unhappy with the behavior of crm sandhya singh

नमस्ते होंडा परिवार आप से मैं बहुत खुश हैं कि आप की वजह से ही आज हम सुखद यात्रा कर पा रहे है. लेकिन आप के सर्विस सेंटर पर हमे सुविधा जनक लाभ नहीं मिल पा रहा है हमारी गाड़ियों की सर्विसींग के वक्त हमे बहोत दिक्कत हो रही है और यहा हमे यह‍ लाभ नहीं मिल पा रहा है इसीलिए मैं आपसे विनती पूर्वक अर्ज करता हू की आप हमारी मदद करके हमारा सहयोग करे धन्यवाद..

आप का ग्राहक

Since the purchase of vehicle battery in not in working condition.
Dealers have sent the same for replacement, but not received till date, the main issue is that vehicle does not start neither by self or kick. Vehicle is lying at service station from last 6 days. Very rude response from dealer. We have spent 65000.00 for what will you please clarify. Your response will lead us to approach consumer court to solve my mental and financial harrashment

Mr rakesh verma working as a service manager in honda service centre panchkula. He said no to me for my activa service and giving resion that his company hr department says that if i am coming for servicing so he can say no to me... Iam not working here why they say no to me... I have a question if honda open service centre for customers service then how can his employee say no to customer for service. My contact no [protected]

Radheshyam honda kurmannapalem visakhapatnam is not doing proper service to its coustmers as the service is not going well as the coustmers are not being satisfied with services as the cost of service is being charged high and complaints are not being resolved as they are not providing invoice to the coustmer and saying that the computer is not working and we will send the invoice to yuor mail and they have not sending the invoice.

I have ordered for the aviator fibre body parts on 19th march 2018 and today it is 27th april and still there is no update for that order, i have paid rs 2000 in advance and at that time they told me that body parts will be coming in just 3 days, now look it is more than 38 days and still there is no update. Whenever i went there, they do not give confirmed answers and try to blame each other, who will make them understand that it is not one person, it is the brand to whom i have paid the money and i want the full refund with compensation of that advance paymenta. Location of honda servuce centre is kolkata chaulpatti road, shaw motor co.

In service center the mechanic and the manager were very rude and they did not repair my bike properly and when i asked them there very rude with the customers no proper answers... They dont even care to solve the issues of the bike when ever we asked no proper very very rude with customers dont even to listen to the issue also. I complained to the manager also he didnt even try to solve the problem

Dear honda team,
I’m devesh and i have an active 3g which was last serviced at 24th march 2018. Within 2 days of service i stated experiencing mileage issue and within week my scooter started making noise when i went to service centre of 21 honda ie in sakinaka, mumbai. That time they told its just a issue of clutch we will fix it. Next day i get a call saying so and so parts are damaged and the funny part is that before going to service centre i just showed my vehicle to local mechanic he said everything is fine with parts it’s just your clutch has a problem as same was told by our honda service centre executive. Now when i went to give my scooter for last service ie at 24th march. They had already made a billing of 3000 for replacing parts and now when i went again they are again saying same parts are broken. Same kind of issue we have encountered before. Please take a strict step.

Today while servicing my two wheeler bike honda hornet (Up80 ej 8996) at ratan honda agra up, i onspot made an inspection of my vehicle while the servicing guy was changing the oil & found that he was changing the oil with used oil & i collected the bottle from him. On checking the bottle, i found out that the oil he was using was already used earlier. I am attaching the picture taken of the oil being used by the service centre & the oil taken out from a new pack. Can u please write a complaint against them.

I purchase one activa-5g today from dealer m/s doshi automobiles, plot no.88, scheme no.114, part-ii, branch-39/1, nanda nagar, indore. I drive the vehicle only 15 kms. For go to temple only, but vehicle have several times off during running and not start after the self, there is smell of burn & noise.
At last its not start and we came to home by walking with our wife about 2kms at night 10:15 p. M. And neighbour also strange that we come walking with new vehicle

That is position of new vehicle of honda. I am very upset to purchase honda product.
I purchase this vehicle today 25/04/2018 at 07:45 p. M.

Sir, the said vehicle was purchased during feb 2017. From rahaboth honda tirunelvei. After 4th free. Servicing the vehicle engine got ceased during jan 2018. I did write a complaint regarding this, they took nearly one month to rectify the fault. The problem is of recurring nature. Kindly intervene and do the needful if please arrange to replace the engine to have a better satisfaction. An early action is highly appreciated and anticipated please. I relay on this bike for my daily office going. Alternate transport is not financially offordable by me.

Kindly do the needful.

Thanking you in anticipation

P ayyadurai
[protected]

Hello sir
My Activa 4g battery has been replaced by service centre workshop of SAHIL Honda jabalpur and is denying the fact. Contacted your customer care and registered the complaint 1-[protected] dated 13 April 2018 still nothing has done about the issue
I can see the different battery no before and after servicing and service centre bis giving hopeless reasons for the same pls do the needful it is urgent
Customer mobile no [protected]

Today i visit to honda sarvic center for my hornet 3rd sarvic..
At there what meachnic do
- filter clean
-chain setting
(1week ago i chang engine oil so that was not applicable)
At the sarvic center he did not check the bettery, break shoo,. Nothing he check... Jut put bike on clean air filter set the chain and go to the wash.. That's it...
And the funniest thing... Sarvic center has no tyre pressure gauge.. Wow men. Jakh mara ne khola he centar..
Sarvic maneger stick on phone.
Teachnisian on phone... Sarvic doing automatically wow...

Dear sir,
Sub -:. Your servicing is not properly

I have purchased honda x blade from your dealer muthoot honda at there branch elamkunnapuzha, vypin. The first servicing of the bike has done yesterday 23/04/2018 but the bike service was not done in properly at the same time i had told the manager of the dealer of the branch there was no response from them. So please make arrangements to be done the service of the bike properly in future.
Thank you.

नमस्ते सर मेरा नाम रामेश्वर चौधरी है। मैं आपके अलंकार हौंडा में scooty लेने गया था। वहाँ मुझसे आपकी कंपनी की sale man मिस बन्दना ने मुझको सर्विस थी पर सर मुझे दोपहर 2 बजे से वहाँ रोके हुए है अभी सर रात के 8 बजे तक हमको मेरा स्कूटी नही मिला सर।मैंने पैसा 3 बजे जमा कर दिया था लेकिन मिस बन्दना ने पैसा ले कर जमा किया उसके बाद वह अपने काम ने शोरूम से निकल गयी और हम इंतजार करते रहे गए । सर बहुत देर बाद दूसरे saleman से मेरी बात हुए तो पता चला कि वह चली गयी है अपने काम से। अगर ये आपकी सर्विस है तो आज के बाद हम किसी को भी हौंडा की बाइक या स्कूटी लेने की सलाह नही देगे।।
सर आपके शोरूम अलंकार हौंडा जो बाईपास रोड सरिस्ताबाद पटना में वह पूरे दिन में एक स्कूटी नही दे पाई ओर ये आपके कंपनी की sale man मिस बन्दना के कारण
सर प्लीज इस पर कुछ एक्शन लिया आज।आज हम परेसान हुए कल कोई और सर ये आपके गुडविल को खराब कर रहे है ।

The service center at branch address d2, noida sector 8 is making wrong statement since 19 days. My bike with registration no 7753 is not attended by them.

I talked with insurance agent about this to confirm about the grant of money for the same, they said that they approved all the required.

Now i need a good answer from honda side, how much more i have to wait.