Honda 2 Wheelers India Complaints & Reviews

I was promised the delivery of my Honda Unicorn Dazzler on date: 10.09.2011.
When i went to collect the bike in the evening on 10th i was told by the manager that they have not received the disbursement from my bank. But i was sure that my bank (HDFC bank) had already disbursed the payment, since i had received a mail as well as a message of the same. On my showing the message from bank to the manager he decided to look into it, and came back saying that they had not received the payment, nor any letter of disbursement. Finally i demanded to cancel the booking and asked them to return my down-payment money. After listening to this, they were able to find the bank disbursement letter from somewhere and saying sorry for the trouble gave me the delivery of bike. But they said that the bike is still to be registered with the RTO, and also did not provide me the invoice number, invoice copy, insurance papers, warrenty card, customer book, extended warrenty book and the vechile number of the coming Friday date:16.09.2011. This i accepted as the manager requested several times and I felt pity for him. But again I was wrong to have trusted him.

Now, on Friday, i did not get any of the above commited documents, and i was shocked to know that the manager had put the delivery date of my vechile as 14.09.2011 instead of 10.09.2011, and then i again was told to wait till 21.09.2011. I waited, just because i had no time to go and fight. Finally I got the vechile nomber on 21.09.2011. I still had to wait to get the documents the next date 22.09.2011. That too without the extended warranty book, warranty card, H2W roadside assistance card, which i was told to get from the sales manager who had sold me the bike, who was absent that day, so was told to come next day.

Now this was more than i could take, and i started to shout, and the concerned back office assistant shouted back at me. But she finally was at fault and had to do give the balance documents to me (again, i dont know how they managed to get it, which they were not able to give without the sales manager).

So finally after facing such a mental harassment i could buy my bike. The executives, managers and the back office assistants lack professionalism and are very rude to the customers once they know that the sale has taken place and the worst when it comes to customer treatment.

Dear sir,
I V.AASHISH bought CB SHINE Regno-AP 5 BS 1524 Engine no-JC36E 2109124 on[protected] in SRI KANAKADURGA AUTOMOBILES in VIJAYAWADA.
There i bought extended warranty+maintainence package that states after completion of free services the company will provide extra 9 free services and 1 year extra warranty for engine under that scheme. At present, i am residing in kakinada.I contacted regarding above scheme in SRI DEVI HONDA,KAKINADA. He was not accepting package. Please look into the matter and kindly see that i can avail the above scheme and your valuable services at kakinada.

thanking you,


yours sincerely,
V.AASHISH

Hi Myself Ankit Parikh([protected])..
I had given my honda aviator for servicing at Punjab Honda on 1st Sept 2011.. In the afternoon they called me and said that you will need to replace your kick wheel which will cost you around 200 rs.. I told them please do the needfull.. Then when i went to receive my vehicle i noticed that they had not done the replacement but had charged me for the same.. When i told them about this they told that we will replace and give you in the evening.. In evening when i went to collect it, i saw that my cell phone charger and napkin were missing from my dikki.. When i asked them about it they told that we dont have.. But i am cent percent sure my charger was in my dikki only.... Such a big company and doing such cheap things.. Disgussing.......

Sir,
I would like to log a complaint that I’m facing with my Honda CB Unicorn Dazzler purchased from M/s. Muthoot Honda, Thiruvalla on October 2010. From the very beginning the front & rear shock absorbers were faulty and felt very uncomfortable. I pointed out the issue at the service stations on every time of service. They informed that it will be alright after 3rd or 4th free service. The problem with front shake absorber was rectified satisfactorily during the second time of free service (logged through this website). But the problem with rear shock absorber is still annoying me. I tried to contact Honda through their web. But no positive solution till date. It seems to be the Honda is not interested in giving spares to customers. What to do?

RESPECTED SALES MANAGER,

I have booked a HONDA ACTIVA on the name of PUROHIT RONAKKUMAR NARENDRAKUMAR on 13th dec 2010 & I paid full payment on 29th july 2011. The sales adviser promissed me to give delivery on 27th july 2011 but he wasn't give a delivery of vehicle till today. Now he is not giving me a particular date of delivery & not giving a satisfied replay.Looking for prompt & positive replay.


CONTACT DETAIL :- [protected]

Hi,

Compaint Regading Service Support,

Name: Goswami Ravindragiri
Email: rg.[protected]@gmail.com
Dealer Name: City Honda, Bangalore, India.
Model name: CB UNICORN DAZZLER
COLOR: Red
Vehicle Reg No: KA 01 ES 7915


I am not happy with my bikes 3rd service,

I ask for make it tighten, but even after service still it is loose.
I reply I am getting that it is because of disk break we can not make it tighten.

Please take some action.

Hi,

I own a Honda CB Twister manufactured in April 2011.
The vehicle number is KA 01 ET 1970.
I bought the bike from Dream Honda, Ramagondana Halli, Near Whitefield, Bangalore.
I gave the bike for my second free service at Sapphire Honda, JP Nagar, Beside Bangalore central on 22nd July 2011.
There is a major issue in the bike. There is oil leakage of DISC fluid near the hand brake.
The Sapphire Honda representatives are not responding well to the issue at all.
They are blaming Honda is not responding to them.
I am not at all convinced with the service I am getting from the Sapphire Honda.

Sir,
I purchased my Shine @ ABVR Honda, Cuddalore for the purpose of my son's project work. When i brought the vehicle for 1st service, it was intimated that the bore piston assembly needs to be replaced on warranty by the dealer. But for the last 2 months no action has been made and till date the part is not replaced, citing lack of supply from HMSI. i bought the vehicle considering its reputation in quality, now if there is no spares, then how can i trust honda. If my vehicle is not ready in the next 15 days, i will be compelled to get assistance from the consumer court. I hope this action will not be required.


Vehicle Reg No: TN31 AD 7628

Purchase Date: 14/06/2011


Regards,
Venkatesan
[protected]

JAI HIND SIR/MAM,
I want to give you following information

My(customer) Name :-Abhishek Singh
Bike brought from :- Doshi Honda,Indore.Dated 9 june 2011
Bike ENG. no. :-MC42E0002722
bIKE CHASIS NO. :-ME4MC421FB8001871
REGISTRATION no. MP 09 NJ 3255
Complete Cost of bike ;- 1, 59,000/-(in round figure)
I m working in Indian Air Force and posted to srinagar(j and K),i bought this bike in indore(M.P.) and was to take it with me to srinagar.but due to small accident with a cow on 15 june 2011 my bike suffered damages.Since Doshi honda service center told me to give my bike in kasliwal honda service center,indore for spare parts servicing . I gave my bike to kasliwal honda on 16 june .Since then my bike is not delivered to me till date.I asked kasliwal honda from time to time,they said that only bulb have been sent against our purchase order no.--11PO00166 date[protected]. So from 12 july 2011 i contacted on customer service no.[protected],given on honda 2wheelers web site,I even sent 12-15 email through same site at contact.But not even a single email reply was given stating estimate date of delivery of items except a system generated email.Now on 08 Aug 11 I came from srinagar at my own cost and visited HMI,greater noida (ware house of honda parts) and met with Mr. Harmeet Singh ji.He also didnt tell me when my parts are available.Then on very next day 09 Aug 11 I went to HONDA factory manesar,Gurgaon,There i met with Mr Rajiv Oberoi and Vishal Rathi of Sales and planning department .From there also i returned empty handed. they said they will arrange parts ,so on 10 aug 11 i wrote an email to vishal rathi that i will complain in consumer court if my bike is not made fully serviceable after 10 -15 days,I even warned them that i will meet with CEO if they do not deliver parts.But sir all in vain.Still On 19 aug 11 they have not even sent half required parts to kasliwal honda,Indore.Sir now help on following point
1) I want my money back of bike as it is of NO MORE USE for me.My bike had standed in service center for more than two months,they have done what ever they want to do with my bike.Or replace with a new one.
2)I want my travelling money from srinagar to delhi by air and then from delhi to HMI,greater Noida and HONDA factory at Manesar gurgaon by taxi.I was not to supposed to do so as it is HONDA’S job,but i have to,i want my travelling money back.
3)I have to suffer a lot due to non availability of bike,there is continuous pain in my left knee.morever there is mental tension, as i constantly think about my bike and the cost i have to suffer,,I want compensation for this.
4)As i have no bike, so whenever i need it in urgent i have to suffer a lot ,even many times i have been scolded by seniors for this.though there is no comparable compensation for this but still i want it
5)Sir i m in air force ,a lot of concentration is needed for working as it is of national security concern,so in order to balance these things along with my bike tension,,i have been suffered from continuous head ache.There is MENTAL TRAUMA
6)Honda have never made a public statement nor it have told me that there is scarcity of spare parts otherwise i would not have bought this bike.Hereafter on every cbr250r bike advertisement they must state,write or say about the scarcity of spare parts.
7)Such a bad customer service sir that i have to waste my time and money making my life pathetic.I want compensation for all these things.
8)one free servicing of my bike have elapsed who will look for it.
9)If HONDA have no back up of spare parts then why it is launching a two wheelers.
Sir please help me in this issue and guide me as sir i m central govt. servant having a grade pay of 2800,,now you can understand sir how i have arranged such a huge amount of money.Being a son of farmer i have to look after my home.If i held my money for some other purpose than it disturbs the monthly household budget.Sir i want a total compensation of Rs 5,00,000/- for this suffering including my bike cost.

THANK YOU,Sir

Hello, I purchased Honda Stunner 125 three months back from Race Honda and taken two service from the same.My bike odometer reading around 2800km and it is full with diseases,it hard to believe reputed company like Honda is giving such inferior product in market.
Vehicle problems details:-1.Vibrate badly above sixty speed and crank noise comes too badly from the vehicle,2.Engine Overheating problem,it is hard to put the foot on foot rest after completion 10-12 km or less in case of congested areas.3. Engine oil leakage problem from magneto bolt side 4.Throttle cable not working properly due to which RPM get Stuck above 2000 RPM does not retain.

I am the type of customer who can 4/Rs in demand of 2R/s but cannot tolerate such type of problem in my vehicle.So I need a clarification from the company side why they given to me inferior quality product in exchange of 62000/RS cash payment.

Also I need permanent solution of the registered complaint otherwise I ill legal action against the company.

Regards,
Deepak Sharma ([protected])

i have purchase Honda Activa 3 years before

when earlier days it was fine, but due to battery is located in front of vehicle, acid is overflowing due to which front mudguard has damaged and it should be replaced with out any fault o[censored]ser & and front space for foot resting rubber has got shrinkage.

And also i have observed the same problem on other activa also.

please do needful

vishal musale
[protected]

Complaint regarding Honda 2 Wheelers and Service Center J.S.P. HONDA CHENNAI
N0 22/24, PADI PUDHUNAGAR MAIN ROAD ANNA NAGAR, CHENNAI[protected], 902
Sir/Madam,

I met with an accident with my bike on 30th April 2011. My bike was damaged and for the servicing and repairing, I submitted the bike to the service center i.e J.S.P. HONDA CHENNAI on MAY 3 2011. But I have been facing lot of problems with the servicing. It’s happened 2 months and still the bike is in same condition despite of the Insurance Claim also being passed and my continuous visits to the service center as well.
I have called up the registered office for the complaint also but no response was there from their side also.

The executives from the service center are continuously saying the same thing from back 2 Months that the Fuel Tank of the bike – CB UNICON DAZZLER BLACK Model is not available. I am fed up with the service of the company. They always give us a distinct date and when we visit the center, the bike is in same condition and they are ready with the same words as well that the “Fuel Tank is not available”.

The employees in the service center don’t even have the sense how to treat and communicate with the customers. They are just ready to fight with any customer and Such a bad service has been provided to me by the company that I am really fed up and In future, I will definitely not be buying any of the products of the Honda and suggest others what they did with me that you should not buy the same as well.

I hope from your medium, I can get my work done as they have been harassing me up despite of my continuous nearby 15 visits to the service center, nothing has been done.

Please help me out to get rid of this issue. And reply me positively as soon as possible.


Thanking You

Yours faithfully
BIKE DETAILS:
CB UNICON DAZZLER BLACK
NO:TN 10 AA 6457

DHAYALAN D
[protected],[protected].
NO 5 SURGUNA PANDIAN STREET, SUBBAROV NAGAR,CHOOLAIMEDU CHENNAI-94

MY SELF PRAVIN GIRHE I dropped my vehicle FRM last 20days REG. no.MH-04 EU621.IN VIHAN HONDA SERVICES IN THANE (W) GHODBUNDER ROAD. FRM LAST 20 DAYS DUE TO INSURANCE CLAIM BUT I NOT RECEIVED MY VEHICLE TILL DATE AND THEY SAID PARTS R NOT IN STOCK & NO BODY WILL ENTERTAINT.I THINK THEY ARE ARRANGE THE PARTS FRM ANOTHER SHOWROOM IN THANE. I DONT KNOW HOW MANY DAYS FOR RECEIVING MY VECHICLE..& THE EVERY TIME AFTER FINISHING THE SERVICE WASHING IS NOT PROPER ANY VIBRATION IN FIBER PART THEY ARE SKIPP.THIS IS MY SECOND TIME COMPLAINT IN HONDA HEAD OFFICE.I AM WAITING FOR UR REPLY AS EARLY AS POSSIBLE. AND PLS TRY TO RECEIVE MY VEHICLE AS EARLY AS POSSIBLE.
THANKS REGARDS
PRAVIN GIRHE
MARINE DESIGN ENGINEER
THANE(WEST) -400607
MUMBAI
[protected].

Dear Sir,

I have purchased new Honda CB twister by paying an amount 50,174/- from Ace Honda dated after saving last five month salary.I loved my vehcile so i have done every scheduled service in authorised service center. From last few days noise is coming from engine compartment. I went to Pragyan Honda, Mr. Ajay (Service Advisor) has checked my vehcileand told us that noise is comming from crank, it may be broken inside engine. He has given esitmate of mininmum Rs. 1500/-. It may be up & down after dismantling.

The failure is happen in very early stage after doning servicing.I am very surprising for product future and customer handling by Dealer.Service detail is as below :

Ist servcie 11/02/2011 850 km Prakash Automobile
2nd Service 31/03/2011 1700 Km Prakash Automobile
3rd Service 28/05/2011 3356 Km Pragyan Honda

Sir, I request you that pl try replace my vehicle.

Thanks

Vikash Ranjan Srivastava

dear sir
my problem is that i am not getting the AIR FILTER of my vehicle activa it is damaged and i want to change that part but i am not getting it in any service center i approach to every service center situated in delhi i even go to honda spare parts stockist but all gone in vane they are not able to provide that part they said that this part is not coming from the factory.now you tell that from where i can get that part please provide me that part as soon as possible. otherwise wrong message spread against your company that your after sale service is not good. thanking you
mobile no [protected]

Pratik Honda has lost my Honda Activa 2 wheeler key during second free service, last 2 months back. They promise me that they will replace my Honda activas complete lock set. But till today they had not replaced my lock set. They are just fooling me saying that they dont have spare from last 2 month. Yesterday on 27/05/2011, I gave my activa for third free service and they promise me that they will replace the lock till tomorrow on saturday...

PRAKASH RATHOD
16, New Manhar Park
Zulta-Minara Road
Gomtipur
Ahmedabad 380 021
Cell No.[protected]
Email:[protected]@yahoo.com

May 23, 2011


The Customer Care Wing
Honda Motorcycle & Scooter India Pvt. Ltd
Plot No. 1, Sector 3
IMT Manesar, Distt. Gurgaon
Haryana - 122050
Phone: +[protected], 2290926
Fax: +[protected], 2290890


Sub. Replacement of Steering – Honda CB Twister
Purchased on 10.11.2010 from M/s Punjab Honda, Ahmedabad

Ref. Frame No. ME4JC47 – 2KA8076446
Engine No. JC47E - 0119971

Dear Sir,

I belong to a middle class family, working with Western India Automobile Association (WIAA) as EDP In-charge. I am very fond of two-wheelers. To fulfil my long cherished wish, I opted to buy a HONDA CB TWISTER (Self start) and I purchased my Honda on 10.11.2010 from M/s Punjab Honda, Ahmedabad. It was giving me a pleasurable ride and I am quite satisfied with the bike and its performance.

Unfortunately, on 26th January, 2011 I met with an accident with another two-wheeler, and the steering of my vehicle was damaged. Since the vehicle was insured, I contacted M/s Punjab Honda on 27.01.2011 from where I purchased the vehicle. The claim was passed on the very next day but surprisingly my vehicle was not repaired at that time. On inquiry, I have been informed by the Stores Divison of M/s Punjab Honda that they don’t have stock of Steering, and the same will be replaced when the manufacturer i.e Honda delivers the steering to them.

To my great astonishment, now it has already 5 months have elapsed the steering has not yet replaced. I am still driving the bike with the damaged steering which, of course is a threat to my life, as I won’t be able to control the bike the way I wanted. As a manufacturer of repute, it is beyond my imagination to believe that the company doesn’t have ample stock of spares. Before I knock any other door to get justice, I feel that it is my duty to inform you that as a manufacturer, you are not giving the importance of “human-life”. Every alternate day, I am contacting the Honda dealer i.e. Punjab Honda, and am getting the same reply “no stock”.


Contd..02





.02


I think 5 months is enough time for a company like you to replace the steering. I would, therefore, request you to kindly instruct your Dealer i.e. M/s Punjab Honda to replace the steering immediately or if you have not supplied the steering to your Dealer, please supply it immediately so that I will get my bike repaired immediately.

I am sure, you will take immediate remedial measures to this serious issue.

With regards,

Yours sincerely,




(Prakash Rathod)



Copy to. West Regional Office
Honda Motorcycle & Scooter India Pvt. Ltd
Plot No. 26, Survey No.47,
Vivek Nagar, Akurdi,
Pune, Maharastra-411035
Tel:[protected] – 28

With a request to instruct M/s Punjab Honda, Ahmedabad to replace the steering immediately.

.. M/s Punjab Honda
Ahmedabad

I bought one new activa for rs 49347/-(1000 cash for booking and rs 48347/- By cheque no 750174 dt 09.04.11).

Since then I am crying for services and my documentation(rc/Temp rc) etc.

I tolrated till 29.04.2011 evening and after that I duly written a complaint.
Dealer not received it then on the same day it was sent to company at their mail address printed on the brocure of the company-friday, 29 april, 2011 9:43 pm.

Till this date no any action is taken rather vehicle was seized by police and incurred losses penalty/Problems/In police station also on 14.05.2011 vide criminal compounding sr no 12556 dated 15.05.2011 of police line office agra.

Even after the same co is not taking action against the erreant dealer and providing me the registration certificate rather invoking me against up government rto office

Dear Sir,


I purchase a Honda Avaitor two wheeler 21June-2008 UP14AW-5770 ( JKM LEELA HONDA GHAZIABAD), after 1year 10 month back my Scotty has lot of problems



Like noise from engine, starting problems through Self & Kick, body noise, pickup & average,



I disused This are problems time to time Service center ( JKM LEELA HONDA GHAZIABAD ) but service center people

Not service the in the proper way, after service 02 N 5Days in same I faced the same problems.


And dear sir,


I drop a my Scotty for regarding service 07MAY 2011, and compliant with attainder washing, Oiling & engine noise & MARGHAT noise,

I pick the Scotty Sunday After 12:00, but They are not done the work, MARGHAT NOISE ARE AS IT, attender told me please come back Wed-11-2011

But till time (Date 12 May-20141) work is not done.



ALL THE PEOPLE INRENSOPILBLE.



Kindly do the needful action to JKM LEELA HONDA GHAZIABAD .




With Regards

Resham Giri

Polygel Industries Pvt. Ltd.

H.C.M.R Farm’s, Complex No.-4

Sewadham Road, Village-Mandoli

Delhi-110093

Ph.[protected]/ [protected]

dear honda,
this is kislaya srivastava from lucknow who purchased honda stunner cbf on 8th september2010...from jugal kishore honda lucknow.the bike went through an accident on 1st april2010..and i took my bike to workshop of jugal kishore from where i purchased my bike. they provided me on written that spareparts will be available on 12th april 2010..when i went there they again provided me with the same excuse that parts are not available bring your bike on after 10 days from 12th april 2010 ...when i again inquired they again on provided me with the same excuse to bring the bike on 1st of may...but they are not able to solve my problem and only giving the excuses...now when i personally inquired the staff of yours told me that parts are available. if the parts are available then why you all are not solving your customers problem...on 3rd may 2011 i again went to jugal kishore honda they said and wrote on paper sealed by them that parts will not be available till 15th june 2011...come after 15th june...in this case i am unable to ride my bike because its not in perfect condition to ride safely...i am fedup by the excuses given and i am going to CONSUMER FORUM because now i think my problem can be solved there only..my phone no. is [protected]...kindly see into the matter and avail me with the parts...or please its a humble request to kindly close the company if you are not able to provide your services so that none other customers suffer as i am suffering because of you..