Honda 2 Wheelers India Complaints & Reviews

Handling problems {volume} headlight indiketr shots

Poor Service by Pilot Honda – Bhandup service centre, Mumbai, Maharashra, India

Dear Sir/Madam,

I purchased the new Honda Activa 125 Disc on 25th of February 2021 for an amount of Rs.98, 000/-. I wanted to fit a ladies foot rest on to the newly purchased Honda Activa for which the service centre asked me to pay 850Rs. I later found that the same stand was available on Amazon for a price of Rs. 499/- only. Which I purchased and I requested the service centre at Bhandup of Pilot Honda to fix the same on my scooter.

The Manager at the service centre told me that I had to pay an amount of Rs. 175 for fixing the stand on the newly purchased scooter which was just a week old. I told him that the local mechanic was ready to fix the same for 50Rs. Later he agreed to fix at a price of 75rs.

He, said the mechanics were having lunch and has to wait for 2 hrs. I requested to speed up as I had some other work, after few minutes he introduced one guy and said he will fix the same.

This guy took the scooter and started fixing the foot rest. After few minutes I followed the place where the work was carried out. I saw that the person who was fixing was not at all a skilled worker, he was struggling to fix the stand. After waiting for 40 minutes, he said the stand does not fit the scooter as it is of some other model and needs to hammer the chassis to fix it. I told him not to hammer my new vehicle and told him to return the stand and he did the same and closed the job with zero payment.

I brought the stand to a local mechanic who fixed the stand without any hassle and I went back to the Manager and asked him who was that guy who was trying to fix the scooter, he said he was a person from the showroom and not a mechanic.

This is a poor service by Honda, as such inexperienced and unauthorized persons handle our vehicles which we leave with them and trust them to do a better job with our vehicle.

It looked like they were taking revenge of not buying the foot rest from them.

In an another instance, I had left my old Activa with Pilot honda Bhandup for some repair work and requested them to consider servicing my active under the AMC taken during covid period and for which I felt some service was left over. He agreed and said it will be considered. Later when I went to pick the vehicle I saw a bill amount of Rs.550 added saying it was a paid service as the AMC had ended long back and no service was left.

The Pilot honda service centre did not even bother to call me and ask if the service had to be carried out on payment basis or not. They simply did some repair and replacement work and charged me 1000 plus Rs.

It looks like the service centre is not there for giving good service to the trusted brand like Honda, whereas it is just a business to extract money from the customers.

Overall poor service by Honda. We trust the brand honda and service centres like the one quoted just extract money without giving good service. I had witnessed many more customers fighting for some or the other issues faced by poor service at the service centre.

Kindly look into this seriously.

Mene 17/9/18 ko mene Activa 5G purchase kithi aj 2 saal se jyda ho gaye h r us gadi m roj koi na koi problem ho rahi h gadi beech raste m kabhi bhi ruk jati h itni baar m bachi hu nhi to peeche se koi bhi gadi gadi m takkr mar de coz ye gadi beech raste m chalte chlate ruk jati hae or m ek working women hu mae night m bhi aati hu ghr or ye gadi se mae bhut problem fase krrhi hu kabhi bhi gadi beech m ruk jati hae kbhi usme kuch problem hoti to kabhi kuch itna pesa lga chuki hu m usme battry bhi chng krwa chuki bt gadi ajbhi sahi nahi hae time to time gadi ki survive bhi karwati hu tbhi gadi m kuch sahi nhi h please ispr action ligiye ap

Second free service onwards We told the complaint still not recovered now fifth paid service completed again the same problem continues.

I has ordered some parts of honda grazia bs4 scooty on 25th february at balurghat G. D HONDA showroom and I also paid 500 rupees. But i have not recived my product yet, I also went to the shoeroom but they cannot give me any satisfactory answer. Kindly look into this matter.

Dear,
Sir/Mam
Sub:- my bike before service is ok condision but after services is not ok
Exm: create problem in my bike engine sound, heatting and smoke out .
2nd Quary warranrt issue purchesing time 2+3=5 year but 28/02/21 BGS service Manager intmat me ur warranty 2+1=3 year
Please i hope resolve my problem as soon as
Thanks

Your franchisee at 100ft road (opp. to RTO), Puducherry has assured replacement of full wiring kit of the vehicle. The complaint is alive for more than 4 months. Kindly despatch full wiring kit for Grazia. I am driving the vehicle withiout the display (No speedameter, fuel gauge, etc)

Dear Sir
I have purchased Honda SP125 in November 2020 and i am facing a quality issue of powder coating peel off in bracket and paint peel off in chassis frame, Kindly resolve my problem and replace the same on an urgent basis.

Images attached for your reference.

Thanks & Regards
Pawan Kumar Brijwasi
Mob +91-[protected]

Regarding My Honda activa 6G Rear wheel bend issue. I have raised complaint on 27 Feb Ticket no 1-[protected]. Still no action was taken. I have contacted the service center no response. they are not ready to replace my activa RIM under warranty. Also raised for insurance claim they have said it was Manufacturing issue quality of the RIM is very poor and they have asked me to contact service center
Even my vehicle was not run more 2000 km. I have contacted the service center no response.

I have purchase 2W model Honda SP125 on dated 09 Nov 2020 and Know i am facing problem of powder coating peel off in handle bar bracket. Kindly replace my vehicle with new bracket.

Vitthal honda Showroom indapur
Not support for resolving this problem
Vinayak Khilare [protected]
Mechanic supervisor manager not cooperating with me.
Dealer code 450001

I had bought scooty in 2015 but still now 2021 after very much requesting of sellsman there is no response given .and i am very worried about that how can resolve this problem .

Please provide my scooty owner paper. I don’t know what to say because i had tried most from my side .

I met an accident on 12th of Jan 2021 where my scooty gets damaged and thus i gave it to the service centre for repairing those damages. I did an insurance claim at that time. From the showroom i have been told that it will take around 20 days to complete all the process including the repairment of my scooty.
Today, almost 2 months are over, i still didn't received my scooty. The excuse they are giving that the required parts of the scooty is not available. They were just giving a particular date from the month of january, and when that exact date comes, they can't able to deliver my scooty. I have been harassed like this several times. The dates which they gave previously, i used to go on that particular day, to receive my 2 wheeler but haven't got yet.
So i would like to inform that, please look into the matter and get it repaired as soon as possible orelse return back my 2 wheeler. I want an immediate solution.

Name of the service centre- Shaw honda motors
Address- B52, 47, Chaulpatty Rd, Kulia, Beleghata, Kolkata, West Bengal 700010
Ph[protected]
Person in charge- Sunny Shaw

My name- Ayan Adhikary
2 Wheeler- Honda Grazia (black)
Number- WB08F 1348

Hi,

I purchased the Unicorn bike from chintal JSP honda, at the time of buying they said number plate will be issued in our respective showroom but now they are telling me to collect the number plate from kukatpally JSP show room .

I had purchased it from Chintal showroom why I will go to Kukatpally, If you intimate me it before i would have purchased it from Kukatpally, I requested them to get the number plate to showroom so that i can collect it .

The staff members (Jagadamaba )are speaking very rudely with customers and this was supported by her manager Sanjay, this is not the way to speak

Request to take necessary action against them

No number plat recived till 7 months

Vitthal honda Showroom indapur
Not support for resolving this problem
Vinayak Khilare [protected]
Mechanic supervisor manager not cooperating with me.
Dealer code 450001

Subject:- Manufacture fault inside the Engine and its under Warranty need to Repair done by Honda Service Center

Date of Complaint Raised :- 02/02/2021

As I am Shankar Dayal sahu loyal CUSTOMER of Honda Two wheeler Bike I have been purchased the Honda Xblade 160cc BS4 2019 Model...am I have been all my service history in Honda service only...as on 30 Jan 2021 I given my Bike to general service...and thay told me there is problem in Engine its cost around 12k and he was given me written list of estimated items piston ect...list attached
And the recommended me that your bike in under warranty and millage is also was in under as mentioned...
An immediate next day went on 2nd FEB 2021 I want to ## Honda in supala bhilai chattishgrah the to Cross check and thay asked me to leave you bike Will check and confirm you...from ms Nag and service supervisor...and thay called Back me on 7th Feb 2021 and thay told me that Yes there is a problem in Engine and your bike in under warranty you Will get repaiied free don't have to pay...same suggest from our company but you to take your bike aan Honda for service and get changed immediately
And immediately on 7th I have took my Bike to aan Honda for service and same they told that leave your Bike Will check and confirm you the same immediately next day received called from aan Honda and told me the same that engine problem and your bike is in under warranty you Will get changed but it takes time Due to parts not available needs to order from company take time..I agreed on the same but as on 13th Feb called me from aan Honda and told that your Bike is not in under warranty it will not cover you have to pay...
I don't understand why one company but given different communication...
I have been raised online complain but no reply...
My complain no.[protected]...
So please give your some valuable time ready my complete massage and check...am expecting this Will resolved and get my Bike repaired without and issue This is a GENUINE reason I have all conversation record and documents with me and further requirements please contact me on my mobile...
After this i have raised mANY COMPLAINTs in honda CUSTOMER care but still no Reply only giving Ticket No...
And i have raised same complaint many social web site tagged with CEO of Honda but still no reply from any on ...

Dear sir today I am going Honda showroom in Nagamangala Mandy district I am waiting I am waiting 20 minutes sugar honda service centre executive not responding me

Sir
My bike Hero Honda SP125 number UP83BA1658 Purchased from Sunil ji honda in 2020.My bike was submitted on service centre of Sunil ji Honda for accidental insurance and repairing on[protected].Since then it has been more than two weeks they are not giving any reliable answer.On top of that they are not recieving the call.So requesting you to kindly take appropriate action helping me to recieve my bike repaired under insurance.Thanks a lot.

With Regards:
Rajeev Kumar
Mob-[protected]
[protected]

I have purchased activa honda(PB10HN 5071) after ten days i find that its engine make so much noise and pick up is also not gud .Then make a complaint to the agency from where i bought it .They repair it but issue doesn't resolved .Then they ask me to leave it for two days in there agency .I ask them not to open its engine then also they open then issue doesn't resolved .Now i don't want this activa i want to replace my active snd give me a new piece . They waste my lot of time why i take this piece of ### after giving full amount of the product i don't want this repaired product i want a brand new piece .I request you to replace it otherwise i don't have any option otherthan to file a case in consumer court .I get very much frustrated now by make daily request to Gm of the agency they also started misbehave with me I am not going to tolrate this .I request you to replace my active as soon as possible .