Honda 2 Wheelers India — Accident happened due to cheap quality of back alloy wheel

Dear sir,
I had given my above mentioned bike for changing back alloy wheel under insurance claim on 13/06/17. Its been over two weeks and i have not received any positive information regarding my bike's service. I have called the authorities of the service center so many times and they keep saying that they are helpless that the alloy wheel has to be delivered from gujarat plant and there been some issues over the alloy wheel. I don't know anything much about what is the issue over there in gujarat plant and i had waited so long and iam tired of it. I here by request you to please look into my complaint and please take necessary actions