Honda 2 Wheelers India — bad sales & after sales support of the dealer

Address:

560043

Hello,
This is to bring to your notice about the irresponsible behavior, unkept commitments and delaying in providing necessary documents of my honda activa 5g
I had purchased a honda activa 5g on 25th of june 2018 from madhava motors, 80 feet road subbanapalaya, banaswadi via hdfc, i got delivery of the vehicle about 10days later, when i got the delivery, i was not provided any documents, only the temp reg number and manual was given to me and the sales person said you will receive the remaining docs in about 3 days, since then i have been calling, visiting the dealer for my vehicle docs and whenever i went there they would say you will receive it tomorrow... And so the tomorrow story went on and on, after about 2 weeks they gave me the invoice and fixed my registration plate (After repeated followups) and insurance doc came later and when i asked for the road tax chalan and rc book, again they started the tomorrow story, after repeated visits and unanswered calls, i had to visit vfm motors from where the invoice came and they obliged and speeded up in getting me the road tax chalan the next day. But madhava motors has still not provided the rc book after more than 45 days after purchasing the vehicle, i was forced to ride the vehicle without valid documents and the person at madhava motors keeps telling me it will reach your residence soon and you can ride the bike (Nothing will happen) i still don't have my rc book/card.
I am very disappointed and tired of running to the dealer and listening to their false commitments and bad quality of customer service.
I request you to take this issue and take necessary action against madhava motors about the irresponsible behavior of the staff of this honda 2 wheeler dealer.

Thank you for your support.
Justus azaria