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Honda 2 Wheelers India — Bike battery warranty claim

I'm sakthivel from sriperumbudur, I'm got bike Jan 2020, bike battery not working properly (example)can't start self start so warranty available I'm battery hand over to sriperumbudur hond show room for warranty claim. Oct 22nd . But till now Nov 13 (23 days) battery not yet return. Honda show room side promised (10to20) battery return back to me. But not yet received & not proper response me, I'm many time call back show room, show room person always telling lie only .. show roo. Person after 22days inform me . My battery warranty date end. I'm purchase bike Jan 2020 only 10month only complete . Again Im directly go to show room I'm asking details show room person said this not OEM battery our bike battery changed local battery. After 22 days inform this details me . Then I'm daily call show asking for battery status (22.11.2020) show room person inform me battery is received morning 11am onwards. After again call show room person battery not yet received because battery warranty is end. I'm very dissatisfied. I'm bike service hond show room only. I'm not change bike battery . If in case battery changed this fully response sriperumbudur Honda show room only responsible. Pls help me and support me more then 23 days without light I'm drive yesterday small accident because bike light not available. Injury me heavy. Pls I need justify pls.
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Nov 13, 2020

Complaint Status

Honda 2 Wheelers India customer support has been notified about the posted complaint.
Nov 13, 2020
Updated by Sakthird
I'm sakthivel from sriperumbudur, I'm got bike Jan 2020, bike battery not working properly (example)can't start self start so warranty available I'm battery hand over to sriperumbudur hond show room for warranty claim. Oct 22nd . But till now Nov 13 (23 days) battery not yet return. Honda show room side promised (10to20) battery return back to me. But not yet received & not proper response me, I'm many time call back show room, show room person always telling lie only .. show roo. Person after 22days inform me . My battery warranty date end. I'm purchase bike Jan 2020 only 10month only complete . Again Im directly go to show room I'm asking details show room person said this not OEM battery our bike battery changed local battery. After 22 days inform this details me . Then I'm daily call show asking for battery status (22.11.2020) show room person inform me battery is received morning 11am onwards. After again call show room person battery not yet received because battery warranty is end. I'm very dissatisfied. I'm bike service hond show room only. I'm not change bike battery . If in case battery changed this fully response sriperumbudur Honda show room only responsible. Pls help me and support me more then 23 days without light I'm drive yesterday small accident because bike light not available. Injury me heavy. Pls I need justify pls.
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    Honda 2 Wheelers India
    Customer Care Service
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    Honda 2 Wheelers India Phone
    +91 12 4229 0926
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    Plot No. 1, Sector 3, IMT Manesar, Gurgaon, Haryana, India - 122050
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