Honda 2 Wheelers India — cashback not received

Address:

Ghaziabad, Uttar Pradesh, 201014

Totally irresponsible and illiterate people. They have committed me a cash back of rs 3000 by paytm because of paytm payment and additional cash back of rs 1500. But i did not received a single penny because of their mistake in transaction. Also when i queried about my documents on phone they replied that i can collect it on tomorrow but when i arrived they were saying document has not arrived from rto. These guys are totally illiterate. Whenever i queried about any document or cashback they ask me to come to showroom without any reason.
Request you to look into matter and proceed my cashback as the paytm transaction was done by paytm agent at the showrrom. And request you to arrange some training for the salepeople in the showrrom