Honda 2 Wheelers India — cheating by sales agency

Address:

Kolkata, West Bengal, 700061

Dear Sir / Mam,

Greetings for the day !!!

Yesterday (On Date :- 25.Oct.2018) i Purchased Honda Dio ( Chasis No.:- ME4JF39HKJ7026072 & Engine No..:- JF39E[protected] from Mentioned Agency :-

Shah Honda
(Shah Automobiles)
396, HO CHI MINH SARANI, BIREN ROY ROAD (WEST)
NEAR SHAKUNTALA PARK, KOLKATA - 700 061
Tele :[protected], Cell :[protected]

At the time of delivery Your executive handed over only payment receipt & Delivery Challan with Vehicle (Scan copy attached). Today Again i visited from agency and requested to executive for providing me Invoice & Insurance, But your executive misbehaved & clearly denied for providing both documents. And excused me it would be provide after vehicle registration (After approx 1 Month).

First off all i want to ask to Honda as well as asked with your executive in case of any miss happening with my new vehicle how will i recover my vehicle related financial issues whenever i paid insurance premium also. Your executive replied me i can not get any insurance claim before Registration so he is not providing me insurance certificate before registration.

I want ask to Honda, your Executive's statement is true or not?

If Executive's statement is true than same question i want ask to you in case of any miss happening with my new vehicle how will i recover my vehicle related financial issues whenever i paid insurance premium also.

If Executive's statement is wrong than i want to ask to Honda why your Sales Agency misguiding to costumer after payment.

Your sales person was very sweet talking before my payment and after payment his behave fully changed. Today his behave was like we never met before. Is it right way to deal with costumer?

Second thing what issue to providing me Vehicle's Invoice (Tax Invoice). When i asked to executive about it he replied same it would be provide after Registration & I also want to ask with Honda is it right process by your Sales agency.

Overall very disappointed with mentioned Sales agency.

I request to you please resolve my problem & avail required documents by seller ASAP.

I hope i will get a positive response & action by costumer care executive.

Thanks & Regards,
Sanu Chakraborty / Sharad Kumar
+91-[protected] / +91-[protected]