Honda 2 Wheelers India — complaint against service

Dear honda,
We trust you for good product and service from you as a customer. I have brought honda unicorn 150 almost three months back from jhaveri honda kurla branch (Mh01 dc 7574).
1. Service-01 around 600 km.
The service as done in 21 honda sakinaka service centre as a free service but they have charged me 700 rupees saying lubricants and etc. Please explain the free service and your product (Bike) cannot be sustain 600 km.
2. Today again booked the second service through telephone. I have reach the service centre 10:10 am. They have issued the token no. 29. They have ask me to wait until your token numbers come. I have waited around 50 min to 1 hour. They have call me the service boy straightway said deliver is not possible to though its second free service (Minor service) without any inspection, observation. I have ask him to try today evening around 7 o clock. But he denied then i have requested him for tomorrow morning, again he turned and tomorrow no guaranty i can insure only day after tomorrow only. I request the telephonic responder why can’t you give a prior intimation the delivery will take three days. She said, she only doing the receptionist job. So honda has failed to follow the following point for customer.
• when you are selling product your prime duty to insure availability of the service.
• when you are selling product your prime duty to insure product with in 600 km require service charge-700 rupess
• when we are booking the service in prior notification you should insure the delivery the same day if any delay you should intimate to customer while booking the appointment.
• today you have wasted my time around two hours and delivery three days
• three days alternate arrangement for the transport.
As per above point are indicating that the honda is nowhere doing any customer satisfaction