Honda 2 Wheelers India — complaint on manufacturing defect | |||
Fyki i am sushanta kumar rout, i bought a honda activa 5g scooter from an authorized dealer, pgl honda, bhubaneswar in 9th august 2018 on 6.30pm. After about 50 kilometers i noticed that front mud guard is scratching with the scooter body. I think this is a manufacturing defect because i compared with an another honda activa 5g scooter that the gap between mud guard & body of our scooter is a little less than other scooter. When i inform this to mr ramakanta padhi, sales manager of pgl honda, he checked it out through his mechanical staff and sort out the issue for instant but this is not the permanent solution. When i asked to replace this he told me to wait till 1st service. But now question is coming if any major problem will arise regarding this, before the 1st service that who will responsible for this defect. Hence i bring this situation to your attention as you have good reputation in india markets. I believe i would get a quick response from you & consider my case. I have enclosed the copies of tax invoice and photo copy of defective point of scooter. Thank you in advance. Was this information helpful? | |||
Honda 2 Wheelers India customer support has been notified about the posted complaint. | |||
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