Honda 2 Wheelers India — Complaint regarding the defected activa 4G

Address:	Palwal, Haryana, 121102
Website:	www.honda2wheelersindia.com

Dear Sir,

This is in reference to the subject matter noted above. This is to inform you that the undersigned had purchased a Honda Active -4G (SCV 110H) white color bearing Engine No-JF50E75045464 on 01.04.2017 from Paras Motors Palwal.

It is so painful to write to your good office regarding the subject matter noted herein above. It is to bring to your kind notice that the color of our above mentioned vehicle has got faded and has turned yellow which looks extremely bad.

The vehicle was taken to the above mentioned service centre wherein all the other works pertaining to the first service was explained to the service manager at length wherein the problem of color fading was also brought to the kind notice of manager.

I am at a loss to narrate that the concerned service manager has totally denied for any sort of assistance. Only assurance that they have given is “ that the company does not provide any sort of warranty of such issues and they can paint the defected part in their in home work shop” which I hope should not be the case as the company like Honda which takes pride in the customer satisfaction cannot do that.

I would request you kindly provide me any sort of solution of my problem. I am enclosing herewith the copy of Proforma Invoice and Photographs of my vehicle