Honda 2 Wheelers India — damaged bike not giving proper service

Prajay Polle

from Nashik, Maharashtra

Address:

North Goa, Goa, 403502

Hello i have purchased activa 4g from counto honda mapusa. But till today some sound is coming from inside like frak frak.. Continously while driving on 30/40 speed km. I went in showroom told them ma problem service advisor told me to keep the bike they kept ma bike for abt 14 days. Everyday i used to call them even visit the showroom twice a day bt they dint give me proper service. They told me tht it will be ready in next day 13 october to 26 october 2017 yesterday they gaved ma bike without solving ma problem and now the sound is coming more and more. They just saying we will call you and tell. What is use to purchase the new bike spending money. I have purchased my bike by cash that's not i have to wait for it. I have to wait this long than what would be there service.. Since now the bike is in damaged plzz look in ma matter as m in need of my bike as possible.. Please check with showroom as they are not responding

Thank you
Prajay pole
[protected] contact number

Was this information helpful?

No (0)

Yes (0)

Honda 2 Wheelers India customer support has been notified about the posted complaint.

Oct 27, 2017

Updated by Prajay Polle Hello i have purchased my activa 4g bike on 19th june 2017. But till today from purchased some sound is coming from inside like frak.. Frak.. On first serving i have told them abt ma prob and they ignored and told me its normal will do it for second service. Bt sound was continously coming after doing second servicing also sound comes so they told me to keep the bike in showroom mapusa counto honda so i kept ma bike on 13th october 2017 the service advisor told me tht your bike will be ok in next day bt they took 14 days to solve ma bikes problem i used to call them continually even i visited the showroom twice a day finally they gave ma bike yesterday 16 october 2017 bt they dint solve ma bikes prob they gaved me as it is.. They dint gaved me better service they are just saying we will call you that's not i have to wait and do ma work in bus i took bike in cash for ma work as m in need. I have to wait this long than what would be there service. Please see ma bike as m in need as early as possible..

(Prajay pole)
[protected]