Honda 2 Wheelers India — dealer sold old model of honda grazia

Address:Pimpalner tal sakri dist dhule, Dhule, Maharashtra

Dear sir
On 29th september 2019 i bought a honda grazia drum brake for around rs. 86000/- with 5 years insurance from one of your sales agent bhavesh auto, pimpalner tal sakri dist dhule maharashtra india who is delivering under your dealer dhruv honda dhule maharashtra india. They delivered me a grazia manufactured in july 2018 in september 2019. I came to know about this fraud at the time of rto passing. I contacted the sales agent from whom i purchased the same two wheeler but he didn't even attend me.in fact totally ignored and left me unseen and unattended on going at his showroom. After 2 days he agreed to replace the same two wheeler with new one of recent manufacturing but in another colour. I asked him for the same colour which is black, he insured me that he will provide with the same within 4 days. Now its been a week till now he didn't provided me the new model of honda grazia. So today i called him about the same now he is clearly denying to replace the old manufactured honda grazia in the name of honda india is not allowing him to replace the same.
I kindly request you to please help me out and guide in the same case.
I have been looted and got cheated by your dealer and sales agent and no one is taking action over this matter that's why before going for any judicial action i preferred to cantact you.
I hope you will solve my issue as soon as possible and will also punish the dealer and perticularly that sales agent because such type of service is not expected from honda

Regards
Miss. Ankita pravin gharate
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