Honda 2 Wheelers India — excess vibration in activa and misbehavior by mr ganesh area manager bangalore

Address:	560095
Website:	www.honda2wheelersindia.com

Don't buy activa, read below to know problems and pathetic customer support by hmsi dealers.

Previous complaint numbers[protected] complaint handled by mr. Ganesh [protected] from hmsi rajaji nagar previous complaint also made in regards to excessive vibration and weak front shock absorbers. Promised by ananda honda executives to replace clutch assembly and front shock absorbers under warranty, but after multiple checkups, still not done. Issue is dismissed by saying there is no problem. Previous conplaint 673145 dismissed saying scooter is ok and no problem in cushion. I am complaining about clutch and front shock absorbers and complaint is resolved by saying no problem in cushions. Very pathetic response of ananda honda and hmsi. Request you to replace the promised parts as the scooter is having manufacturing defect and problem is reported since first service. Very pathetic customer support by honda. No reply on email and on phone, when ever i call on toll free number, only reply is that systems are not working.1-[protected].

Misbehavior by area manager bangalore

Previous complaint handled by mr. Ganesh [protected] when complained multiple times mr. Ganesh from regional office of hmsi responded to my complaint. He arranged with ananda honda dealership and took my honda activa for checking to regional office as communicated to me today 3 april. They took my vehicle around 12 pm and delivered it back at 5.30 pm. As told by mr. Ganesh [protected] from regional office hmsi, there is no abnormalities in vehicle and the problems i am telling don't exist. However, after the checkup by regional office, there is still more vibration than before. I reported this to mr. Ganesh, he clearly denies any problem and behaves rudely and as if he is doing charity saying"for your satisfaction i will replace any part you tell, but problem does not exist" also he gives challenge saying that "if any technician says that there is any problem i will replace the parts mentioned by you" first off hmsi should take action against mr. Ganesh from regional office bangalore, as he is very rude and does not have manners to talk to people and such behaviour is not expected as per his seniority and position. He is spoiling image of hmsi in his area. As requested in previous complaint also, request hmsi to replace 1. Clutch assembly which is said to be reason for excess vibration by device advisors 2. Front shock absorbers, as they are very weak. As both the above problems are since day 1 of purchasing the honda activa. This is not a service fault but use of sub standard parts in honda scooters. And it comes under manufacturing defect.