Honda 2 Wheelers India — extended warranty issue with malik honda panipat

saurabh kuchhal

from Yamunanagar, Haryana

Address:

Panipat, Haryana, 132103

Extended warranty digital meter activa 125 change problem.

I bought an activa 125 on 07/10/2014 from malik honda panipat haryana, whose engine no. Is-jf49e80069292 have an extended warranty upto oct 2019. Activa runs 21000 km approx and its digital analogue meter is not working since one month. I contacted to lk honda panipat (Where current service is running), they says it is not under warranty from lk honda, kindly contacted to malik honda (The dealership from where i purchased the vehicle). I go to malik honda and shows the bill, insurance, extended warranty slip and service record, the service manager says that your last service is done through lk honda so they will be replace your meter.., i say that lk honda deny the fact and say that malik honda sell the vehicle and they issue the extended warranty so they replace the meter. After that the service manager is some how convince but after that he says that your vehicle service is not regular as per company rules. He says vehicle will go for service in every 4 month and 4000km whichever is earlier and i done the service in every 6-7 month gap, he deny for replace the activa 125 meter.
Sir i want to say that how is possible for a working people to service the vehicle in every 4 month where the total running of vehicle in local route is around 800-1200km in every 6 month, and every service costs min rs-500-800 with paid service oil and filter.in my family there is three no of activa, s and all have extended warranty but there is first chance for avail the warranty benefits and this is the results.
Please help me in this issue and meter costs rs 2100 without labour cost which is a healthy amt for me (Service class).

Saurabh kuchhal
[protected]

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Honda 2 Wheelers India customer support has been notified about the posted complaint.

Jun 16, 2018

Updated by saurabh kuchhal extended warranty digital meter activa 125 change problem.

i bought an activa 125 on 07/10/2014 from malik honda panipat haryana, whose engine no. is-jf49e80069292 have an extended warranty upto oct 2019. activa runs 21000 km approx and its digital analogue meter is not working since one month. i contacted to lk honda panipat (where current service is running), they says it is not under warranty from lk honda, kindly contacted to malik honda (the dealership from where i purchased the vehicle). i go to malik honda and shows the bill, insurance, extended warranty slip and service record, the service manager says that your last service is done through lk honda so they will be replace your meter.., i say that lk honda deny the fact and say that malik honda sell the vehicle and they issue the extended warranty so they replace the meter. after that the service manager is some how convince but after that he says that your vehicle service is not regular as per company rules.he says vehicle will go for service in every 4 month and 4000km whichever is earlier and i done the service in every 6-7 month gap, he deny for replace the activa 125 meter.
sir i want to say that how is possible for a working people to service the vehicle in every 4 month where the total running of vehicle in local route is around 800-1200km in every 6 month, and every service costs min rs-500-800 with paid service oil and filter. in my family there is three no of activa, s and all have extended warranty but there is first chance for avail the warranty benefits and this is the results.
please help me in this issue and meter costs rs 2100 without labour cost which is a healthy amt for me (service class).

saurabh kuchhal
[protected]