Honda 2 Wheelers India — extra handling charges

Address:

Kamrup Metropolitan, Assam

Unsatisfied with dealer system
Hello, am adv. Murchana dutta, my uncle purchased an activa 4g from authorised dealer bimal honda, adabari, infact i have recommended him to buy from there as i heard a lot about it. But later on i realised i have done a great mistake by chosing that disgusting dealer. I have no issue regarding staff service or behaviour, they are good. I have issue against the main system. After my uncle came i look over the bill i didn't understood why they are charging handling charge amount of rs.1280/-??? Why please make me understand. And also we should get a perfect original bill invoice from honda co. Bt the bill seems to be from any local software... Why so??? Do you all think customers are fools??? Moreover no ac in showroom, pollution bathroom is not hygenic. I guess the owner of bimal honda also using the same toilet or he is not taking advantage of air condition in his cabin??? Is he??? My uncle is an aged person, he can't run for all this so on behalf of him i enquired everything and writing this complaint. An owner of any company doesn't mean only to have profit but also have to look over those who are giving him profit. And also want to know who the hell area incharge and zonal officer is? What kind of job they are doing? A dealer is openly fooling customers by charging extra charges and what kind of incharge he is? Please look after the matter of such handling charges. Otherwise people will stop trusting honda. Hope for positive action against the complaint.