Honda 2 Wheelers India — Fake and low quality service.

Dear Honda,
I have bought my honda hornet 2.0 last year on October and my two free servicing has been done. But I have been facing an issue with the battery which is not giving enough backup voltage and gets suddenly stop or wont get start many a times. I have informed the showroom kaysons honda siliguri and they took my bike to their service center and told me that a hardware need to get replaced which was not available to them at that point of time. So I again visited the service center when I was informed to get it replaced and they assured me that I won't be facing any issue. But the same problem is happening just 4 weeks of the replacement and i am not even able to move my bike because it is not getting started. It has been a harrasment from the dealer's point as i burnt enough fuel to go to the service center two times but the issue remains unsolved. When I called up the service center they told the parts has been replaced but I did not get any proof, i still believed them as honda being a leading brand in terms of product and service quality.

What I need now is that my 1.55lakh bike to be repaired and whatever parts need to get replaced to be done without a single rupee charge and zero harrasment or else i will be forced to escalate the matter over social media and will definitely make sure that every single person is punished.

I had other options and brand to purchase or spend by hard earned money for my first bike which I bought it with my money but I chose Honda because of its service and quality of the product. I really feel ashamed to be a part of honda family and still spending to run my bike smoothly.

I hope my problem to get resolved as soon as possible.