Honda 2 Wheelers India — follow up complaint - mh 01 cw 9705

Address:

Mumbai City, Maharashtra, 400016

On fri, 7 sep 2018 at 10:42, mohammed farhan wrote:
Hi team,

This is now very frustrating.
Now again it's started giving issues. I do not understand why the service center is not ready to change the compresor of my bike. Which was advised by the honda roadside assistance engineer when first i highlighted it. Apart from this it's giving the below listed issues as well.

Insurrance policy issue - was not informed that it will be comprehensive, when i said that i need zero depreciation policy
Self start issue - since begning
Compressor issue
Engine is creating sound and it's getting worst
Bike waves automatically when i ride it above 40km
Oil cap changed on 21st july 2018 again it's leakage
It was confirmed at that time that it's repaired, however that is not correct as i came to know after a couple of days, i also informed the service center that the engine does not slow down once accelrated.

On top of the above issues now the service center says that i'll be charge for labour + parts, what is the meaning of warranty then?
The bike is with the service centre, cotton green zaveri honda

I think i made the biggest mistake purchasing this bike.

Either get me a replacement new bike or just refund my amount and keep your bike.

I think i'll need to drag this in cunsumer forum now.

Kind regards,
Farhan

Since the day i purchsed my bike it started giving issues

On sat, 21 jul 2018 at 02:17, mohammed farhan wrote:
Hi team,

I'm facing plenty of problems with my new bike purchased in september 2018.
Initially there was a battery problem and my bile was not starting at all and then after a long struggle it was replaced.

A few days back, while in motion on road it got stopped and the engine was not starting at all. Then i called honda road side assistance and asked for an engineer. After 45 mins a person come and did some check and adviced that it's the compressor issue, which got weak.
He aslo asked me to contact the service center and get this replaced as it's under warranty.

Now again it's giving me the same issue, startup issue and i'm unable to run the bike as its stopping every few second. Yesterday i got frustrated as i had to restart my bike in after every min. The 15 km journey took me 1 hour with more that 50 time i had to restart my bike.

Today, i had submitted my bike to jhaveri honda service center and now they said that i've to pay for the repair charges. Then what it is use of warranty.

This has now become very frustrating. I think i've a defective peice which is ready to give issues.

I would like to here your view on this and a solution as well.

Kind regards,
Farhan