Honda 2 Wheelers India — hasan honda - grievances

Address:

Pondicherry, Puducherry, 605004

Dear sir,
This is to bring to your kind attention and perusal that, i have booked activa i (Pink color) on 13th january with a token advance of rs 1, 000 at hasan honda, pondicherry. After 10 days on 23rd january, have got a call from hasan honda stating that “my vehicle is loaded and they requested me to pay full outstanding amount of rs 54785/-“.
As instructed by them, have paid full amount on 24th january including spare part price (Rs 1133). But after a week, hasan honda gm says the following lethargically.

 they claim that, they have called me on 14th january. Which is government holiday (Pongal as well as sunday).
 they says that, i have no right to see the vehicle before delivery and choice of selection also not available.
 they also says that, it will take 15 more days for delivery. If so what is the point in paying full amount 15 days before.

The above thing making us to panic. And all the customer’s in pondicherry facing similar issue and i am totally disgusted because of these people’s. Hasan honda is damaging brand value of honda.

Hasan honda gm is uttering few harsh words that, honda will be responsible for the fault in vehicle and we are not accountable!!!

I haven’t seen pink color activa i vehicle in showroom. I had booked only with reference of picture (Pink color activa i) in template.
They says to every customers who walks-in to showroom that we will get the vehicle only after 20 – 30 days.
What is the purpose of placing a showroom in such a big commercial city.
I have faced same issues before 2 1/2 years while booking honda shine.

Have attached all supporting documents

With regrads,
A. Arasu
[protected]