Honda 2 Wheelers India — Honda dio deluxe scooter dragging one side

Address:

Srinivasa honda, Hadadi road, SHIVAKUMARSWAMI nagar, Davanagere, 577005,Karnataka

Sir, i purchased honda dio deluxe scoooter in January 13 2021 at srinivasa honda, Davanagere, karnataka 577005, they asked to select the bike, so i selected but they didn't give trail, ok, after they delivered the bike so i took and ride to my home, i was experienced that bike was dragging one side, i think handle &tyre alignment missing, immediately i went to showroom and explained the same, but they checked and told that it was correct, so simply i came back to home, next day my wife and son had same experience of dragging on side, again i went to showroom, same response, again i went for first service, same response,
My son fell down two times and myself and my wife fell down once
Sir they are not responding to our problems, i showed the bike to outside garage, they also experienced our problems and told us to go to showroom,
Sir the bike has either manufacturing defect or may be misalignment, but they atleast repair the problem, whatelse i have ti do sir for this type of response
Yours is a reputed company, please intact your reputation by solving customers problems
I hope you will do the needfull