Honda 2 Wheelers India — huge starting problem & bad attitude of service persons

arbinds75

from Delhi, Delhi

Website:

www.honda2wheelersindia.com

I purhased a honda activa 4g from sheel kishan honda, rampur road bareilly on 28.5.17. Chasis no: me4jf507eh7144479 engine no: jf50e[protected], model: a4g, colour: blue

I am suffering starting problem with this scooty. Whenever the scooty remains off for 6-8 hours it does not start with self. I have to apply 60-80 kicks for start the same. During first two servicing i informed the problem to service person but problem remains continue. Then i raised a customer complaints. Service representative from sheel kishan honda managed start once. For this also they charged me. But again from next day the scooty did not started.

Now it is not started and became useless for me.
Meanwhile third service has not carried out due to it is not started.

Honda has cheated us & looted our money by providing such scooty.

Service team attitude is to start once rather then to take some preventive maintenance to restrict the re-occurance.
Now i again raised a complant (Docket no. 670135).

But this time service persons are misbehaving over phone.

Mamta rai

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Honda 2 Wheelers India customer support has been notified about the posted complaint.

Apr 03, 2018

Updated by arbinds75 I purchased a Honda Activa 4G on 28.05.17 from Sheel Kishan Honda, Rampur Road, Bareilly. Chasis No.: ME4JF507EH 7144479, Engine No: JF50E[protected], Model: A4G, Col: Blue.
From the day one i am suffering from starting problem. It does not start with the self and i have to apply 50-80KICKS for start manually. During first two servicing i informed the same but problems remains same. Then a raised a customer complaints, their representative manage to start one time. But whenever this scooty remains off for 6-8 Hours, it does not start. Their service response is for only one time start rather then any preventive action to restrict the problem.

As it needs more then two persons and much time for kicks, we are unable to use this scooty.
HONDA HAS CHEATED US BY PROVIDING SUCH TYPE SCOOTY.
In such scenario how we get this scooty to service center for further servicing.
When i contacted customer care to pay my satisfaction review, they are saying that they have no any such procedure.
MAMTA RAI

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Comments

Sakthigow

from Namakkal, Tamil Nadu

Very poor bike service for all times

arbinds75's [Complaint's author] reply, Apr 5, 2018

Already two sevices carried out. properly informed about the problem. raised a customer complaint for the same problem. When it is not starting how can any one take it service station