Honda 2 Wheelers India — inadequate service support and excess money on spares

Address:

500010

I just had a first free service and one side mirror was replaced for my activa 4 g. The part was too delicate that after the vehicle just fall down the mirror broke and the service person charged my 600 rupee. Alos he told me that the handle is bent and it require separate charges. I just want to know what is the scope of free service.. When they sold me the vehicle they have told if any minor repairs will be taken care during free service while the same has been charged. Although i took an insurance but these guys say only if any major problem insurance will be covered. What is the definition of mejor problem.. Like accident! Death!.. Fedup with honda service..