Honda 2 Wheelers India — Making people fool (fake commitments)

Address:

411057

I have booked my cb hornet 160 from yug honda wakad first i have planned of black colour but after all family's advice we changed it to orange colour and we told them to book orange colour they told no problem of colour you can select any colour and on the booking receipt it was black colour printed they told its not a big deal we can give you any colour you want and during booking we asked their sales executive named rohan that what are you giving us discount he said that there is no discount but we will give you free graphics of your choice. It was confirmed twice he even said that if graphics will not be available we will make it available early and you can put it any time for free when you want. So as decided at the day of delivery went to the showroom as we have made loan that illiterate sales executive named rohan who doesn't have manners to talk he looks from slum area just appointed for protecting showroom by fighting like the slums do as he was wearing tight dress and showing attitude that as if he will kill us by fighting he started talking in rude manner that you have called many times in showroom for delivery of your bike why you didn't ask what documents will be required and why you haven't brought loan number transaction number n all. My father told him that we have no idea as no such instructions have been given by your showroom and we told him that you can contact bank and ask the details. As eariler that executive had told us that if you will get the loan disbursed sms on your cell you can come to the showroom and if the sms is before 12 in morning same day delivery can be made. So after they contacted the bank they told us to come at 6:00 in evening for the delivery of the bike. As decided we went for receiving our bike on 11 th August 2016 at time of delivery he said that graphics are not available so you come afterwards and we will put them. My father told him that we have confirmed you one day before you said it is available, then he told that you go upstairs in the store see if it is available. we went upwards it was available we told that store keeper that we want that graphics he sent one employee with us and told us to make a bill for the graphics we denied and contacted that executive named rohan that you have committed free graphics and now you are asking us to pay for them. He then started talking with the store keeper and after their arguement he told us that no i have told you if you want the bike which is kept for demo which was with graphics we can give that graphics free. He completely changed his commitment and told that i will ask manager and tell you. my father told ok come to the manager we will talk, he started talking in a rudely that why are you comming i will talk you sit there its not your work. After contacting manager he came back and told that you have to pay for it. We went to manger by taking permission from the counter we told him the matter and that executive was also standing near us the manager told that he made mistake that he didn't made it clear that graphics will be free for which colour of the bike. He accepted that his executive had made mistake while committing, and that irresponsible manager started talking that i manage everything what should be free and not, i know it all so don't go on his words everything is in my hand i will not give it for free. We told him that you are accepting yours executives mistake and why should we pay for his mistake. Then that manager made an height saying that you do whatever we cannot give it free . My father again told them that this is not right at time of delivery at this happy moment you are arguing and not completing the commitment. Then he told us showing his attitude and disrespect that you are buying 1 lakhs bike and arguing just for 350 rs graphics this is how the manager talked to us. We returned with emty graphics helplessly and asked them papers of the bike they told to come us next day. So i went next day in the showroom for papers and told the booking name and asked them papers they told to wait for 15-20 mins i waited but they told that your dd has not been cleared so you come tomorrow on 13 th august 2016. I told them that yesterday the executive and manager have confirmed that full payement has been made by the bank. Then they started talking to themselves that how the delivery is made without payement. I also told them that if payement is not done does your showroom.offfer free bike without payement?? Then there was awkward silence aftersome time they told that you come tomorrow call our showroom confirm on call then come payement may have been done but our clearance department have not confirmed us so we cannot make the bill and cant give insurance papers. So they asked to come the next day. This worst service i have received from honda unexpected we have honda cb unicorn 150 and old.unicorn 150 we had lot of trust on honda and its service but now will never recommend honda to anyone due to this poor service now lets see can i get my papers tomorrow that is on 13 th august 2016