Honda 2 Wheelers India — non supportive behaviour of my honda scooter dealer

Address:Jaipur, Rajasthan, 302020

I have purchased one Honda DIO scooter in October month. I purchased it through mukesh automotives pvt. Ltd. Jaipur-302029.
My sales executive name is Miss. Kiran kumawat - [protected].
My complaints are below:-
1. They charged me around 69, 000/- for the vehicle and provided me bills of value 61, 713 rs only. When I asked them for remaining bills during vehicle delivery. They told me to provide all pending bills on my first service. But, Till date, I have not received any bill. I want clarity on my remaining payment.
2. They charged 549/- for free 3 times TLC coating within one year. But, When I asked them to do first coating at time of my first service. They wasted my whole day. But, didn't do coating and told me to come next day.
3. During first service of my vehicle, No proper arrangement were there in service station for customer sitting. And nobody was responding properly.
4. When I complaint on their customer care. They took my complaint but till date, I have not got any response or feed back from their side.
5. I got call from Honda team directly for service feedback. I explained whole case to Honda team. They confirmed to take this complaint seriously and to come back with solution. But, Till date, I have not received any reply from Honda team also.
I am very disappointed by Honda response.
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Honda 2 Wheelers India customer support has been notified about the posted complaint.
Jan 20, 2019
Updated by Yatendra Lawaniya
My name is Yatendra Kumar lawaniyan
Phone No. - [protected]
Engine no :- JF39E74036930
Reg. No.:- RJ14-JF-8444
Complaint comments 

Comments

I bought new Honda CliQ from Guntur Andhra
On 24th Nov 2018. I am not able to Start it Aotu or by Kick.

VEHINV[protected]
Salesman Kishore T
Invoice no _ AP09000118V06359

Phone no _ [protected]
Booking no_ VEHBK-AP[protected]
Dealer name- Santos Automotives_ AP090001

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