Honda 2 Wheelers India — not returning the vehicle left for service

Address:

Essgi Towers, #19, 6th Main, Maruthi Extn, Shrirampuram, Near Devaih Park, 560021

Dear sir,

Greetings.

This is a reference to my honda aviator vehicle left for repair @ anand honda service center @ bommasandra hosur road on[protected] wide the job card no. 5618 and vehicle no is ka04 jd3741.

Actually i met an road accident near to their service center and i had no other option than leaving the vehicle to the anand honda service center.

However, after leaving the vehicle they issued the jobcard no 5618 as attached in this mail for your reference.

We needed an estimation to give it to the insurance company for repair, these guys did not do it inspite of lots of followups. Then i called your customer care on the issue and then they have given the estimate as attached in this mail in excel format to me and also the surveyor of the insurance company.

However, after assessing, it is decided by the surveyor and insurance company that they have asked us to scrap the vehicle as the estimation was too high.

Now after the insurance company rejected the repairing we are asking them to return the vehicle and made many visits to their service center but they are unable to giveback the vehicle to us as the service manager who is there has left the job. We have started following them up since april 2019 and made atlest 10-12 visits and written many mails but we do not get any reply. Please refer the trail mail.

Further, last week we visited again and ask finally whether they can give back vehicle or not as it is almost a year now. Now they are demanding rs. 6000/- and asking us to pay and take back the vehicle.

However, they are not answering for the fact that we had made many visits to take back the vehicle but they do not have any answer for the same but they say and agree that we are unaware of the fact as they are newly appointed team.

Now we request you to help us to get the vehicle back as we have trusted honda and left our vehicle for service and fact that we have made many visits and also followed up by mail for which there is no response.

You may getback to me on [protected] for further clarifications if any.