Honda 2 Wheelers India — Overcharged and poor customer services

As I mentioned the details I recently purchased activa6g from my nearby showroom *dhillon honda* agency and I found much of hassle in the services they provided . On this 15th of January I went to agency and asked for the owner to give my all the papers of scooty as they not gave me before .But they told me in the reply we already handover to you .After that I requested to them again and again to check on your place and in the last they founded paper kit of my scotty in their box . Though they have to apologise from me, they said it’s your responsibility to take from us .But I want from your management there is no responsibility from your side to tell the customer about their papers .If you dont able to provide papers on the sport with scotty then it’s their responsibility to call the customer to tell them whenever paper will be ready.Not only this time I found obstacle but when I reached agency again for service they charge me higher than other agencies.My sibling purchased scooty of same model before 15days from me in Ludhiana but they paid only ₹229 whereas I paid ₹350 for the same .How’s possible this huge difference of prices .We request to your good self please look into the matter and resolve as the earliest.