Honda 2 Wheelers India — Poor service of EVM Honda Vytila

Address:	682019
Website:	www.honda2wheelersindia.com

Sir
I Own an Honda activa KL.07, BS8152. I have given for service at EVM Vytila on 20/8/16. I had given for normal servicing and also to change front plastic portion, front handle bar with genuine Honda parts. After getting back the vehicle, the next fourth day the call received for service feedback. I told them that some missing are still there and my father will bring the vehicle for checking. Then after onam holidays, I went to the office 12 km away from my home with my activa. In that evening when I self start the scooter to return to home there was no response as if full battery charge was drained out (please note the battery is the new one). With the help of my colleagues the activa got started and on the way back to home the sound of the horn and then indicator buzzer and lastly the front lamp all went off completely. The next day I again went to evmHonda, and this time they told battery to be changed. I strongly believe that the wiring they did during the service was not in the proper way, which damaged the battery. As I told the battery is the new one and within the warranty period, so I got replacement of the damaged battery. Again after replacement the self start problem shown. Then again I visited evmhonda for checking. This time they told crank everything is damaged and about 8000 rupees work is there. I asked how it happened they told without oil the vehicle is used and due to absence of oil the crank everything is get damaged. What is this. I got serviced my vehicle with oil change for almost rs 3500 and there is no rough usage of this vehicle I am strongly doubting that your misservice made my vehicle got repair for this much of huge amount. The vehicle was running properly before the service. But after the service one by one it is getting damaged.

It is requested to look into the matter personally and do the needful to get my vehicle repaired properly and make my vehicle problem free without further payment.

MANJU. L.V [protected], [protected], [protected]