Honda 2 Wheelers India — Rc book document

Address:	Mumbai City, Maharashtra, 400050
Website:	www.honda2wheelersindia.com/reach-us/contact-us

To whomsoever it may concern,
I bought a honda io a few months back and my purchase was welcomed by the the motoden honda, mumbai showroom manager. I bought the moped and waited for the clearance documents to arrive and to acquire it from them. On verifying the documents i found out that the insurance papers and the rc book had a difference in colour of the bike which mettalic grey and was printed as red. I immediately informed them till then it was fine. I got the corrected insurance copy with the correct bike colour on it and was told that the rc will be again verified by the rto andheri and will be delivered to. Your doorstep and you'll be informed about it. Its been 3 months since then and i did not get a single phone call regrading that. I went to the showroom to be told that they had no idea about it and there was no manager at the showroom and no one was bothered to attend me. Mr. Manager named ashish was no where to be contacted and an another attendant was also called ashish told me that even if you complain they will tell you to go to rto and collect it. This the costumer service you'll provide after you get your money from the customer?? This the type of sales executives you'll appoint to deal with problems who keep the customer waiting for an hour and then tell him they cannot help me with anything??
And lastly, i have not received my rc book as yet its been three months since its been informed to them.
This copy of the complaint will be lodged to the consumer court and consumer grievance cell.
There on i will personally handle the case.
Will get my rc book either ways and if required with compensation from your side.
Its terribly careless of such a brand to be disappointing after trusting them over their vehicles and just because of customer relation problems.