Honda 2 Wheelers India — regarding problem in my activa 4g.

Address:

Sindhudurg, Maharashtra, 416518

To,
Honda two wheelers,

Dear sir/ madam,
Subject: regarding problem in my activa 4g.
My name is mr. Nagesh bhikaji mayekar and i am from sindhudurg - maharashtra. I have purchased activa 4g from your authorized dealer laxminarayan honda, kudal (Sindhudurg - maharashtra) on 30/05/2017.

Details of my vehicle mentioned below:

Model (Model code): activa 4g.
Frame no. : me4jf507dhu165324.
Engine no. : jf50eu5164711.
Colour: pearl amazing white.
Vehicle no. Mh - 07-af-3354.
Salesman name: mr. Pradeep desai.

I am facing major problems in my vehicle since i have purchased the vehicle from dealer laxminarayan honda, kudal. I have asked dealer several times to rectify the problem but still i have not received any satisfactory solution from them. I am just repeatedly visiting your service centers but still my problem is not resolved by your dealer, i have visited approximately 7-8 times to laxminarayan service center - kudal but your service center repeatedly fails to provide good service and resolve my problem.

The service center distance from my residence is 40 km. So if we calculate visiting cost then approximately 800 to 1000 km. I have wasted in last 7-8 months in visiting your service center and also 10-15 working days i have wasted because of these issue.

I have already 2 honda vehicles which are really good and i used the same more than 30, 000 km and 5-7 years. Because of these trust i have purchased third vehicle but i am totally disappointed due to these issue.

My queries:

1) why the vehicle has been allotted to the customers without pre-test.
2) why there is fork, front wheel, weight set clutch replacement in brand new vehicle? Which raises question on quality of honda?
3) reason for not treating customers in proper manner?
4) as senior technician from laxminarayan honda said “in a very rare case one vehicle may be faulty.”
5) is the statement true?
6) if the statement no. 6 is true then why can’t you replace the faulty vehicle with new one?
7) even after 4th free service there are many problems in a vehicle. Then why you don’t replace or treating my matter on seriously?

Please treat my queries on top priority and provide me satisfactory resolution on the same.

My request you to:
1) either replace the faulty vehicle or fully refund me the amount.
2) i should compensate for the precious time and money suffered till today.

Please take proper action on top priority considering all the above.


Nagesh bhikaji mayekar
+[protected]