Honda 2 Wheelers India — serious manufacturing defect in activa

Dear sir

Vehicle activa details as below -
Customer banae - mona mehrotra
Vehicle - honda activa 3g
Chassis number - me4jf506mf7027952
Engine number. - jf50e74028002
Rto number - up32 gu0504
Running milage - 6000 km only
Date of purchase - 27.12.2015
Registration date. - 2. 01 2016
Dealership name emvision honda, lucknow

Dear sir,
Kindly be informed that vehicle is sent for the regular service (6th schedule) to your authorized service center emvision honda lucknow on 26th july 2017.

I became surprised to be intimated that engine of the vehicle is collapsed with abnormalities in engine crain. Which is to be repaired opening entire engine seal.

Now the point is...
1. Vehicle of such a renowned automobile brand showing low standard of product life

2. With in span of 18 month and 6000 km milage, how it is possible to get a serious trouble inside of the engine.

3. Quality issues are not being addressed while manufacturing and assembling of your product.

4. As advice ed by your service center, repairing of crain will loose the originality of entire functionality of this machine (Vehicle).

5. This is something which is related with quality issues of your brand.

6. Why should i accept this poor quality product / engine opened & repaired so early even after the regular serviced with in your service center as per manufacturer guidelines.???

7. Originality of this machine is being lost out of this issue.

8. I request on this serious failure of quality assurance, manage to replace this vehicle with new one.!!!

Waiting your reply and needful action immediately.

Dheer mehrotra
Lucknow
[protected]