Honda 2 Wheelers India — service issue | |||
Sir, I visited your gandhidham service centre named cargo honda on 25/12/2017 for the servicing of my activa 4g (Gj12 de 3631) and the response received from your staff was quiet disappointing. I gave the vehicle at 12 in the noon specifying the most important issue of battery and self start related stuff.. They promised to provide the vehicle all done till 6 in the evening and when i reached at 7pm, the activa didn't have battery as they said the battery charging takes 8 hours.. Isn't this something they should have informed a customer at the time of taking the vehicle and not at the time of returning.. It causes inconvenience to people which shows the company does not keep customer satisfaction at priority. Kindly look into the matter and provide adequate information to staff regarding the dealing with customers. Regards Hanu jindal Ph. No. [protected] Was this information helpful? | |||
|
Honda 2 Wheelers India customer support has been notified about the posted complaint. Dec 22, 2017 Sasikanta Rath's response gggggggggggfffffffffffff
| |||
 4 Comments | |||
Comments
Dear sir madam please kindly check the message I got new bike active 4g bike 1st service after the bike not start properly and service is very worst and very bad fell to go on showroom 3rd time I visit showroom nobody and attending soo I will file the complaint in legal court
Hi,
I have purchased CB HORNET last april 2017,
after three services engine giving bad performance and bad noise, so please do the needful.
I have purchased CB HORNET last april 2017,
after three services engine giving bad performance and bad noise, so please do the needful.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
5%
Complaints
5399
Pending
0
Resolved
270
+91 12 4229 0926
+91 12 4229 0919
+91 12 4229 0911
Plot No. 1, Sector 3, IMT Manesar, Gurgaon, Haryana, India - 122050
Mansa Honda service center have not given full service.
They add all payments in bill but services not done.
Next time I prefer new services center not bansal Honda service
I suggest all my find new services center for service