Honda 2 Wheelers India — service issue

Address:

Mumbai City, Maharashtra

I have been taking annual contract with pilit honda bhandup. It is observed that they call up several times to remind for due servicing and end up giving some slot in appointment. When we reach there they say leave the vehicle and go or if i insist on getting the service done on same day, i have to wait at leat 5 hours to get the servicing done. Why an appointment is given if we have to wait for 5 hours? On 10th february i was given an appointment and had to wait 5 hours.

The service advisir said lot of things need to be changed and repaired. When actual servicing started, half of the materials were not in stock, and the service engg. Said it is nit required to do all what is written in the service chart.

It was also written that the wheels are out, and it requires to remove the out. I agreed. But at the end they charged me 700rs for it, and they said they got it done from a third party. I was not informed that it would be done from a third party. Later i found iut that the same i could have got it done from third party in less than half the price what pilot honda bhandup had cgarged. They are looting the customers. Very poor service.