Honda 2 Wheelers India — service related issue

Address:

Sundargarh, Odisha

I have been constantly suffering service related issues since past 1 year. Even after paying all bills, changing all the recommended parts there are weird notice from the vehicle whenever I hit a rough patch or even a hump. Last time they changed bush but within 2 days same problem occured again. Today when I gave my activa for service at Harsheel honda, Rourkela. My delivery time was 5.30PM. When I got there, hardly 2-3 members were present. And no work as per job sheet was done. The vehicle was just washed and marked as ready. On enquiring I was told to bring the vehicle not being rectified, they said we are unaware some other mechanic might have changed the part last time what can we do. They asked to bring the vehicle again, I asked them atleast they could have informed if the vechicle was not ready by call or something first they said sorry and later they started making aligations that we called but no one received. Which was clearly faked up. As I live far I said I will bring back the vehicle again some other day as I stay a little occupied hardly get time to visit service station, they made bill of some part which was already ok and forced me to pay the bill and take the vehicle. The part was working perfectly and had no connection with the job sheet moreover was changed without any approval. Then they agreed to put on the previous part back and take out the new part. (Please note the new part is no more used in nowadays vechicle, and this was clearly a stunt to get there left over stock used as when I asked that this was working perfectly why did you change it, they constantly changed the topic). Then they started to become rude and eventually said that the noise that my vehicle was making in jerks and potholes is because of visor not having rearview mirrors which is completely baseless. What do mudguard and batter cover have to do with headlights. It's been a year and so much money to get it fixed. Cout have get it done somewhere out but have booked one year amc with the service center so insisted on getting it done there as only one out if 3 free services were used. No reponses to calls when I called all available numbers and the number from where I got a call when my vehicle was being handed over to mechanic. I must have called at least 10 times it was on call wait and no reply.