Honda 2 Wheelers India — Spare parts not available - machine breakdown

Address:	Ernakulam, Kerala, 683561
Website:	www.consumercomplaints.in/new_complaint

Sir,

I lijosh v joy am having a bike which i was purchased from aryabhangy honda, aluva, cochin on november 2013 bike model is cb trigger cbs, now i am facing a problem with my bike is breakdown due to main drive shaft damaged due to corrosion on (04.04.2017). The same i shifted my bike to my nearest local mechanic shop and they told the shaft damaged and need to purchase from honda dealers and the same i have discussed with aryabhangy honda and they told me that the stock in now available in orisa. The same i complained in honda (Reference number 1-[protected]) also. Yesterday i called them they told me the same they need to arrange from honda manufacture material is not available in honda also they need to manufacture the item. It will take too time they told me minimum 30 days need to get the material.

My bike only 4 year old and the parts is not available in any other branches of honda in kerala and the manufacturer, this is purely a cheating and money looting from customers because just 4 year old bikes part they are going to manufacture it means they are not stored their products parts to future requirements. The rule is product launched by manufacturer they are responsible for all the child parts to the product to store and supply. Here they failed to manufacture. It is purely cheating to customers and this failure cause my entire day by day activities and strongly affected my job. Hence i request you to please get a solution from the concerned department and get me a compensation for this as early as possible.

Attaching the communication mails for reference