[Resolved]  Honda 2 Wheelers India — unethical behaviour from srivari honda thrissur

Address:	Thrissur, Kerala, 680581
Website:	srivarihonda.com/SrivariHonda/homePage.php

This is regarding my experience with your authorized service center srivari honda in kerala, thrissur. I have given my honda dio for service in srivari honda, thrissur for regular service. It was under amc. There were no complaints, but only a routine service. After checking, they said there are some problems with fuel cock and that has to be replaced. I agreed and the same day i got my scooter back after service. The next morning when i tried to start the scooter, it was not getting started either through self start or thru kicker. Before the service i had no problem with starting the scooter. When contacted srivari honda, they asked me to book for another service. When i went to give the scooter they not even bothered to listen to the complaints and was very rude. The next day they called me up and said there is some complaint with the compression (?) and its 'shaft com cam' has to be changed. I received the scooter that evening and i have paid a large amount of rs.1379/- and the complaint of scooter starting problem was not rectified.

Frustrated, i went to a local scooter work shop, and they rectified the complaint within no time with a mere bill of rs.120/-

For the ignorance or non experience of the srivari mechanics i wasted a lot of money and time. They are changing unwanted expensive parts for their benefit and making a fool of customers in total.

I request you to refund the money i spend on parts unnecessarily and in future recruit knowledgeable experienced mechanics in your authorized service centers or your reputation as world leaders in this field is in jeopardy.