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[Resolved]  Honda 2 Wheelers India — Unhappy and Frustrated Customer on the new Purchase of Honda Activa 125 - Drum Alloy

From
Jomin Joy C J
Joy Villa - Cheeran
Cholakulam, Shoranur PO
Palakkad, Kerala - 679121

Dear CustomerCare Support Team,

I am Jomin Joy C J, an unhappy and frustrated customer of the Honda family from Yesterday onwards.

I have purchased a brand new HONDA ACTIVA 125 - Drum Alloy, (Model Code : SCV125L) with Engine Number JF49EG4050667 and Chassis Number ME4JF49NLLG017727 from the Authorised Honda Dealer in Shoranur, Ghani Motors ( Dealer Code KL080001)

Yesterday[protected] evening I got my vehicle delivered from the showroom, and the PGM-FI malfunction indicator lamp turned on while running the vehicle. The next day I went to the showroom and then they told me that there is some loose connection in the sensor port and they have cleared that. The same issue happened again within 2 kms of the ride.
Since then I have gone to the showroom for rectifying the same issue at least 3 or 4 times. Now also I haven't got it cleared. Now they have kept my vehicle for further inspection and will get it only by tomorrow.

Within 24 hrs I have to give back my new vehicle for servicing.

I need a solution for the same.

the Dealer Address : Ghani Motors, Fort Maidan, Kunnathurmedu, Palakkad ( Dealer Code KL080001)
Unhappy and Frustrated Customer on the new Purchase of Honda Activa 125 - Drum Alloy
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Dec 3, 2020
Complaint marked as Resolved 
today i got my vehicle after rectifying the issue from the showroom. Thanks for the support
Dec 03, 2020

Complaint Status

Honda 2 Wheelers India customer support has been notified about the posted complaint.
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