Honda 2 Wheelers India — unsatisfactory and unreliable services of, your dealers at panipat l. k. honda

Address:

Not Known, 132103

Dear sir,

It is a matter of great concern that i have just (On dt. 26.08.2019,
Invoice no. Hr06000219v01144 dt. 26.08.19) purchased your renowned
Activa 5g (Scv110j) from your panipat based dealer namely l. K. Traders
Pvt. Ltd.

It was assured that within a month time my rc will be delivered to me
But after passing about one & half month, it is still to be delivered
To me where as i have visited personally 3 times to its sub office at
Asand road, panipat.

However, the main issue here related to its performance which i have
Observed within this short period of one & half month.

On dt. 14.09.19, i visited its showroom of asand road, panipat to get
Its due ist service done. The job card was generated by the person on
Duty. I specifically told him that the filter of engine oil may be got
Checked & if necessary may be changed for my satisfaction.

After about 45 mintues, it was told that this part is only available
At their main show room at gohana road, panipat therefore i was told
That i may visit their main office for this first service.

Having no option at my end, i then went to their main showroom at
Gohana road and got its ist service.

It was my surprise when i observed that the performance of my activa
Is not upto the mark therefore visited their assandh road showroom (
On dt. 10.10.19) which was nearest to my residence. Job card was
Prepared and mech cleaned its corroborator.

But, still i am observing that the performance of my activa is not upto
The mark which should be provided by a new one activa of one month
Purchase,

I am so worried that i have spent around rs. 70, 000/- but your renewed
Activa is not performing well.

I feel either there is any manufacturing defect in this particular
Piece or the mechanics of your this authorised dealer are not trained
& educated enough to trace the actual faults & set it right to avoid
Harassment to your valuable customers by visiting the workshop time &
Again. Needless to mention that the time of the customers are wasted
Without any reasonable cause which cannot be compensated by any mean
By your dealer. Above this, they are also responsible for providing a
Bad name to the honda company for their bad services.

Under the above circumstances, i have no other option to lodge my
Complaint against your this dealer i. E l. K. Traders pvt. Ltd., panipat
& request you to either my activa may be got set right in one stroke
Or it may be replaced with a new one without loss of time since i have
Already faced a lot till date.

Awaiting your prompt response & appropriate action in the matter.

Thanking you,

S. P. Sharma
F/o manik sharma
President
Citizen grievance & awareness society (Regd.)
Panipat
(M[protected]