Honda 2 Wheelers India — very bad service.

Address:

Plot No.55 Chitrakoot Colony, Apposite Bharat Gas Godown Niwaru Road Jhothawara jaipur, Jaipur, Rajasthan, 302012

Subject:- regarding a very bad repairing service of my bike.

Dear sir, myself Surendra singh from Jaipur Rajasthan, My bike HONDA CBR 250R (red colour) Model 2014 who’s Registration no. is RJ14DQ8517, Chassis no. is ME4MC421GD8015278 and ENGINE no. is MC42E80027150, JOB CARD no. is 24622 had gone through an Accident on date 04/03/2019 which I sent for repairing at DEALER CODE RJ01000 Workshop Advent Automobiles”216, Mission Compound, Ajmer road, Jaipur, whome they delivered on 13/04/2019 at 11:46AM(Bill invoice number RJ[protected] after 40 days of worst repairing.

I had E-mail you on 01/04/2019 and after letting those workers know(by visiting at workshop and by call) that please kindly do everything properly still they did the worst work and they didn’t even care about my any word they said ok for everything but still they did the bad, I had clearly told them that I want my every damage parts to get replaced by new parts but still they didn’t replace they repaired and fitted those damaged parts only, and it’s not like I told them at once I had told them everytime like in every week I use to call them and tell and they were like ok ok we will do what you are saying but still they did their own and fitted the damaged repaired parts only, they ignored my every word and repaired my bike very bad and carelessly.

And it’s not that they fitted the damaged part but those damaged parts also they didn’t fit correctly, they changed the original nut bolts to temporary or local bolts, even they didn’t fit the Rubber cover of the Headlamp which is a very irresponsible thing, and front wheel’s disk rim’s bolts are also not proper and it has a missing bolt they didn’t even fit the whole required bolts also(which you can clearly see in my attached photos). This kind of thing can get me forward to another Accident, Bike is loosing controls when I use breaks which can cause a serious accident.

I am a very old customer of Honda and I always prefer Honda as my first priority but these kind of service changed my mind because there’s no such good mechanic in this service center/workshop who can do proper kind of work for these kind of expensive and premium bikes, and those who are present they don’t know the proper work for these kind of bikes and these mechanics don’t even listen to customer they just do what they want to, they doesn’t give a priority to a customer’s satisfaction which really let my thoughts down about Honda, I attached the photos also about this worst kind of service.

And Because of This Honda workshop’s service I faced lots of problems even financially and mentally and as a customer I have the right to get a better service, So I kindly request to the company that please take required action against this issue and kindly provide me a better service in next 7 days, either as a customer I would have to take serious action against it which will let me go to the Consumer Court.

SS SHEKHAWAT JAIPUR RAJ. [protected], [protected]