Honda 2 Wheelers India — worst sales experience

Address:

No: #2/9, Yaadhaval Street, Kaliamman Kovil Street,, Near: Devi Karumariamman Theatre, Virugambakkam, Chennai, Tamil Nadu 600092, 600092

I booked activa 125 bike in gem honda virugambakkam (Address :
No: #2/9, yaadhaval street, kaliamman kovil street,, near: devi karumariamman theatre, virugambakkam, chennai, tamil nadu 600092)
On 13th july 2019. I paid the complete amount 81, 700 in two parts 50000 on 13th july 19 and 31700 on 14th july 19. Sales person suman requested one week for bike's registration. I gave him 10 days but still no registration process was initiated. On compulsion and continuous calls he managed to give us the bike but without registration. Noticed scratches in three places in the bike he gave and the way he treated was very bad. Andalso there were no invoice slip given and no tool kit was there, bike wasn't cleaned properly. I asked for refund of amount and since i lost all hopes with this dealer i did not have any intrest for replacement. Manager of the same gem honda shop mohan accepted to refund the amount on 25th july 19. I asked as cash because i no longer believe in them. He was insisting to give it as cheque. And also he asked to return the bike the day he will give the cheque. We have no hope on them nd the cheque processing will take time. If it has to be settled by cash he told it will take time. And now he is not in chennai and he is somewhere else. He is delaying the process nd we are hopeless now. Please help in getting back the cash and help us to relieve from this depressing situation because we had paid all the money and standing with a damaged bike.