Honda 2 Wheelers India — Worst service and worst customer support

Address:	603002
Website:	www.consumercomplaints.in

I have given my activa for paid service to Kalpakkam showroom on 16th Aug, 2016. I clearly informed my complaints i.e. starting problem which in between stops in idle condition / slow speed, the speedometer is not working properly (running on 70 km speed shows as if 40 km speed and 40km speed in 20 km speed) and general service (oil change can be done at shell petrol bank itself with a water wash in a respectful manner). They clearly billed for each service, but there is no change in speedometer and starting problem with the test drive after payment. I informed the speedometer problem and I was to asked to bring the bike for rechecking the next day as the service mechanic left. I enquired why can’t the supervisor / service engineer cross checks the problem before delivery and taken delivery of my bike. I don’t know how could i trust them.
On 18th Aug, 2016 I got a call from chengalpattu Abirami Honda for service feedback which is a branch of Kalpakkam and other two showrooms. The female staff of customer service asked about the service and told the same is worst. In response to my feedback she behaved as an unprofessional customer staff and disconnected the call during the conversation. I again contacted the Branch Service Manager Shri.Dinakaran and he has enquired the problem with me and the female staff also accepted the worst behavior.
This is not the first occasion happening with Abirami Honda service. When I dropped my vehicle on accidental coverage they dragged the replacement of spares a week by week in 2015 and made to wait for hours to hours on delivery. I fed up with the poor customer service in Abirami Honda.
To be frank, I dropped my plan of purchase Honda Brand car and purchased Suzuki Brand Car due to bitter experience faced with Honda Service.
Kindly see to it.