Honda Cars India Complaints & Reviews

hello sir
my name is kishan r sisodiya
i have purchased honda aviator black & registration number MH 04 FH 1046 last 8 months ago.
but from the first the speedometer of the scooter is not working.
i have complaints many times to aditya honda vasai west but they always tell the same story that they don't have yet parts
its already 8 months gone, i still didn't get my replacing parts in warranty
i always service my aviator in authorised serveci centre named aditya honda ambadi road vasai west
i hope i will soon get my results
my contact number is [protected]
my email id is [protected]@rediffmail.com

Hi,
I am Phaneendra

I bought my new Honda Shine Bike (KA53 U 9330 )from Haiku Honda (Old madras road) on June 2011.I found there is a Problem in the Fuel Guageon the first day. Its not showing the fuel indication Properly. I informed the same to the Service persons(Prabhakar).They have taken for checking and retured back without solving the problem stating that there is a problem in the fuelguage some element need to be replaced and the stoke is also not available with them. From that day i am calling them frequently.and also informed them about the problem during the services time. No luck for me they passed the days by saying no Stoke. Now all my free services got completed. Can you help me who is going to help on this Problem. I informed to the service engineers about the problem during all the services but no luck. please help me.

Services Done Mentioned below:
1st service : Haiku Honda (Old madras road)
2nd service: Haiku Honda (Old madras road)
3rd,4th, : missed
5th service: Honda service center Kalyan Nagar.

This is the complaint I registered to them on 3rd March 2012
Dear Sir,
This is to bring to your notice that my Vehicle CBZ Xtreme has
default in the front shock absorbers. During the servicing period I brought
it to the notice of the RANJEET MOTORS,THANE,how ever they told us that we
need to replace the same,but the part is not coming to their centre from
Andheri depot.
This was my second servicing and I bought it to their notice many
times,also I am doing regular follow up with them but to no avail.
Attached is the details of my Bike. Please make the part available so
that I can get it changed asap.
Hoping for a positive reply.
Regards,
Nilesh Mahadik
[protected]
Thane

Since no action is taken,again I requested with the following complaint on 20th March 2012

Dear Sir,
I had been to Ranjeet motors and they told me that they need to change both the shock absorbers. I have kept my vehicle for 8 days with them but still work is not done.
Please send the new parts as soon as possible.I am frustrated.
Sorry to state that you advertise in a big way but your service is not up to mark as per your standards.
Hoping to get my work done at the earliest.
Regards,
Nilesh Mahadik
[protected]

Please guide me to get it done.

I have booked a scooter ( Hero Honda Pleasure) on 16th March 12, by paying the full amount to the dealers M/s Gandhi Auto Agencies Ratnagiri.I have clearly informed the dealer that I shall be taking the delivery of the scooter on 23rd March 12, As it is GUDI PADVA. Today morning whn I called upon the dealer to remind him of the registration of the vehicle, I was informed that I will have to pay Rs. 1534/- extra. This is as per the
Budget speech of the Fin Minister on 16th March 12., Wherein due to rise in excise duty the cost of the vehicles is going to increase.

But the finance bill has not been discussed in both the houses of the Parliament & not passed. So how can the Company/ Dealer call for excess
payment over & above wht has been already paid.

I request you to please look into the matter & inform me accordingly.

Sir,
With due respect I would like to inform you that I had purchased a Hero Honda Pleasure on dated[protected] which Eng. No-JF16EAAGB16406 and Frame No-MBLJF16ECAGB16781 from the sub dealer M/S AUTO WORLD, New Arengapara Road ,Golaghat, Assam. But there were some scratch in the under cover on the date of purchasing. The dealer/sub-dealer gave me a written that they will change these as soon as possible but still they are not able to change it. Sir, I like to inform you that several time I asked for it and they refused to change. There is no good response and service getting from the dealer.
Sir, I have already given a written complain through e-mail to the company customer care mail id (eg, [protected]@herohonda.com , [protected]@herohonda.com) on dtd 31st Dec/11. But there is no response from the company and the said Dealer /Sub-Dealer.
So, I request you give me a solution regarding that and take necessary action.
Thanking you.
Regards.
Kaustuv Tamuly.
New Amolapatty, Golaghat,Assam.

This is the third time that the steering lock has locked and Emergency services of Honda had to be requisitioned to deal with the problem. The very same problem has recurred every two years as can be seen from the car service records of our car Honda City DL3CAK4537 at Southend Honda Badarpur where it has been regularly serviced and repaired. The first time the lock was replaced under warranty in 2008, again under paid service in 2010 and now again in 2012 last week where I have made payment under protest. There is obviously a manufacturing quality defect in this product that it occurs periodically causing serious disruption leaving one stranded on the roadside- this last time on an outstation journey requiring help in Haldwani, Uttarkhand. Not only should the amount charged for replacing the product and use of Honda Emergency service be refunded but we need to be compensated for the serious inconvenience to senior citizens travelling in a supposedly quality car.VN Chhabra and Rami Chhabra - rami.chhabra @gmail.com

The battery of my honda activa gets damaged very early.
Now the battery cannot hold the horn and indicator and it starts through its self start very delay......

(Sub:Honda Bike SERVICE Problem in (ARADHANA Honda . Location Howrah West bengal )
sir
My name is Kashi Parira.i am having unicorn 150cc bike..i am not
satisfied with the service of the honda service center in Howrah ARADHANA
HONDA..i have the complaint
Horn Switch Not Working, Shooker Greasing & Breaks liver Problem. i Have
ready to pay the Spare Cost but he had recived from me LABOUR CHARGE.And
he Said to me when i am service there place all time to paid money *AS PER
LABOUR CHARGE* for any work. i told you that sir you have no any free
service your place???
yours Service center have no any proper receptionist
and customer support executive. Sir Please help Me. We are not satisfied
your service.

--
Regards
Aim Merketing
Kashi Parira
[protected]
[protected]

we have purchase passion pro bike having model no 10 DRS , invoice no[protected] dated 14.06.2011 & customer code no 1089473. its speedometer is not working properly & changed many times. Even that it is failed now . kindly arrange to replace the same with suitable speedometer , hence the problem should not be repeated.

I Purchase Hero Honda Motorcycle at 26/10/2011. Reg. No. MH12-HM2832. After purchase the vehicle i found ENGINE OIL LEAKAGE Problem in the vehicle. From Last four months i tried to solve this problem from authorized service center. But till the date problem was not solved. The service center person solve the problem temporary & the problem comes again after 2 or 3 days. I request them to replace my vehicle. But they not REPLACED vehicle. I also mailed Hero Honda Authorized mail ID but they did not replied. Then Before last two week I send them register notice. But till the date they not replied. I leave the vehicle at 14/02/2011 in the showroom where i purchase the vehicle. I want replace vehicle. PLEASE HELP ME OR MY MONEY BACK & I want to say everyone who want to purchase HERO HONDA motor cycle. DO NOT PURCHASE ANY HERO HONDA MOTORCYCLE . Because all the new vehicle not in good condition. they have many many problems.

I was planning to buy Honda Shine and visited the dealer (Prasanna Honda) in Coimbatore. The display board states Rs. 58336 as On Road Price. But the dealer is not ready to give the vehicle unless we pay Rs. 63,661 ( Approx 5300 more than the On road Price).

His statement is 'the on road price is not including Registration charges. Apart from that he is adding AMC, Additional Warranty, Accessory as compulsory elements.

The Manager himself gave me this quotation and stated that if you want you can buy our vehicle, or you can walk out...

Not sure if we are at the mercy of these vendors... Can someone take action on this please? I am sure it is the same story for all Honda scooters and bikes in all over India.

Dear sir,
I kept my activa to change my sterring body at S N MOTORS ANAND and after two
hours they are informing me that spare is not available and even they are not responding
when it will be available and i have AMC with S N MOTORS and NO is AMC[protected]

So please do needfull as soon as possible

Regards

KETAN J PATEL
[protected]

Rude Behavior of Shop Supervisor of Hero Moto Corp Service Centre at Milkhiram Building Sakchi ,Jamshedpur.

I have purchased Bike from Union Bike , Sakchi,Jamshedpur, on[protected]
I am a customer of paid service at above service centre.This is my first paid service(Date[protected].I reported at around 9:45 am on that date.I waited for my serial at 2:30 pm.But Nobody is caring for me.When I asked the shop Supervisor(Mr Sanjay) for my No for servicing they rudely replied saying( Are aapka abhi number nahi hai, Intejar Kijiye) they are also supported by some other supervisor( Mr Raja and Mr Hansda).After a exchange of hot talk they finally line up for my bike for servicing. I got my bike after servicing at around 4:30 pm. This is the story of that day.

Now, I have paid for one year and got 6 nos service card.But I am very much afraid of the rude behavior of the staff of that service Centre.I am not in position to take service from this centre.Pleas help and reply, Otherwise we will take some other step.

Thanks,

i perches a bike from hero hona showroom in nasik from shivang auto showroom bike glamour 125 solo at the date 25/03/11 its in voranty but sowroom staff is not supporting me n not replysing that part which is in varaty piriod the charg me 10000 rupee i dont affort that money so plz do somthing for me
sagar shinde
[protected]@yahoo.com
contact no-[protected]

I have a complaint against the bad customer service that is going on any dealer.
I have a hero honda pleasure scooty which frequintly cause a self start problem. I told the dealer authority to look for the matter for 2 times but the same problem is running right now.

So, I want a solution of the same. my scooty no is-AS02G 1841 and my mail_id is [protected]@gmail.com

hello sir,

i had bought my honda unicorn in 2005.

detail of vehicle purchased:
Engine no : KC09E0043558
CH no : ME4KC094B5803491
Registration No:-DL3SAK3925

In Jan 2012 i found a strange sound coming out of my bike, hence i visited a showroom ceritified by as claimed by "Pragyan Honda, Ohkhla Phase-2" on 7th Jan,2012. After analyzing, the service centre recommend to change my bike's engine. And as recommended i went for Engine change, which took 3days and costed me around Rs. 15000.

Afer my engine got modified/changed( i am suspicious of the service center), they asked me to get a routine check up at 400 KM of driving. after my 400 KM drive got completed, as suggested i went for a rountine servicing. And after ananlyzing they said emission of smoke is the problem and claimed to rectify( resolved the issue) the problem. That was charged around Rs. 700.

But again shortly after servicing the strange sound started coming again. And as i went to service center.It was claimed that it's due to oil level( which i was unable to understand and was not even propely explained to me, as previously it was claimed to be engine problem ) and still they said something else needs to be done( which was not informed to me and never done). and now They are claiming that the engine change has no warranty and are not responding to me. And all of a sudden they claimed that it was due to rash driving style of me.

if you notice it didn't gave me any problem since i purchased bike in 2005 since 2012 because of my driving style and suddenly after getting my engine changed, as claimed it was my driving style issue.


Is honda certifying service centers without any quality check?. or is it that after issuing a certification to a servivce center, Honda never revisits it to make sure the standard procedures are followed?.


kondly suggest what actions i need to take in order to get a proper and authenticated service to my bike.

Thanks and Regards,

To,
The Manager,
Honda India (Scooters)

I the undersigned has booked an Honda Activa Scooter through Om Sai Autoworld, Mahim (W), Mumbai - 400 016. Booking No. M-17242, Receipt M 1454 dated 14/06/2011 by paying an amount of Rs. 1000/- as booking amount. This booking is based on "First Come, First Serve" basis. As of now I do not know the delivery schedule or my waiting list no. It is observed that the Honda Activa is available through AGENT by paying a premium or on money. I have waited for a period 8 months.

I would like to know the present delivery status. I am also willing to pay the full amount on delivery.

Regards

Sujit S. Chavan
Advocate, High Court

dear sir
i am using the bike of honda unicorn i like honda vechicles particularly unicorn but the last month service i am not satisfied with the service center of kalyani honda madurai i was highlighted some problems in my bike at the time of service but they r not take any response in their service so pls solve my issue

thanking u

my name is Dushyant Thete.i bought Honda CB Unicorn on 02/01/2012 from Sachi Honda Showroom Nasik.my bike no. is MH15DG3046.after a first servicing my bike was not run good its strat vibrating and not run smoothly.i ride my bike only 1100km and i have a problem in bike.i went to the showroom on 13 Feb 2012,today is 27 Feb 2012 yet my bike was not ready to deliver to me.when i ask the showroom,why you taking so much time to repair my bike then they tell mi that they don't have the spare part which my bikes need.i just don't understand that they don't have their own bikes spare part.i am now felling that i made a mistake and bought your bike.because your service for the customer is to bad and your attention for the customer is worst.i hope that you read my mail and get some action to improve your service.

Subject: Appeal for replacement of defective parts & accessories like Cylinder, Piston, Block etc. in Honda Shine Motor Cycle (Two Wheeler) being Registration No. WB34W-2713, Engine No.JC36E9520781, Frame No. ME4JC366L98346325
Respected Sir,
It is very astonishing to me that in spite of repeated appeal & request to the authorized dealer of your company M/s Rajkumar Automobiles (Code – WB05001), Jhargram, & M/s R.K.Honda, PaschimMedinipur, one of the reputed & renowned organization of India, manufacturer fault in my purchased vehicle bearing Registration No. WB34W-2713 found and noticed by your authorized dealer M/s Rajkumar Automobiles on diagnosis has not yet been solved and defective parts and accessories have not yet been replaced.
I have been compelled to bring the matter before you for immediate replacement of defective parts and accessories like cylinder, piston, block, ring, piston pin etc. through your kind intervention. This is to note on your record that I found some manufacturing defects in my above numbered vehicle within warranty period and I immediately informed the matter of defects to the concerned M/s RajkumarAutomobiles, Jhargram,(sub-dealer of M/s R.K.Honda, Midnapur , West Bengal) and as per direction, I had been to the show room of M/s R.K.Honda, Midnapur, and the authorized person of the said show room directed me to place the said vehicle for servicing.
Then I placed the vehicle for servicing the same and on diagnosis, it is noticed that cylinder and piston is scratched, carbon deposition on piston top, scratch line is seen along with a spot in the block etc. on 29.08.2011 and somehow the servicing centre temporarily repaired the vehicle without replacing any parts of vehicle.
But the actual defects have not been solved as yet and no parts, found manufacture fault have yet been replaced. The above numbered vehicle is still in the servicing centre of M/s R.K.Honda, Midnapur, WestBengal, the manufacture fault in parts of the above numbered vehicle have been duly informed and intimated to your concerned authorized dealer within warranty period. All reports are enclosed herewith for your kind perusal & consideration.
I am suffering from a great deal of inconvenience due to non-availability of the vehicle in my custody in proper condition. I think that you are the competent person, who can solve the problems with immediately effect and the manufacture fault parts & accessories will be replaced with you kind interference.
Awaiting for your favorable consideration.
Thanking you
Manaskumarsahu
Jhargram, Dist – PaschimMedinipur,
West Bengal, Mob: [protected]
E-mail: manas.[protected]@gmail.com / [protected]@rashmigroup.com